AVEVA is creating software trusted by over 90% of leading industrial companies. The Job: As an Order Management Associate, you will operate on a wide range of software offers and will act in a multinational environment covering multiple countries & contract types. The person will be responsible for the accuracy of the information managed in the ERP and play a key role in developing and managing an order process, ensuring a high-quality service for our internal and external customers. Scope & Environment Within the European organization, the successful candidate will be responsible for all aspects of order administration through the full life cycle of customer orders – from order entry and invoicing through to order closure. This will include processing new customer software and services orders, maintaining open customer contracts, raising invoices, and supporting credit control. You will need to demonstrate the ability to organize and manage a number of tasks at the same time to meet deadlines. You will also need excellent verbal and written communication skills to deal with customers globally, as well as to coordinate with internal stakeholders on contracts and orders information. The ideal candidate will have a solid background in maintaining order and sales records in an international environment together with the ability to analyze sales order related data and have an understanding of the revenue recognition principles and general ledger. Responsibilities On a daily basis, you will be responsible for end-to-end process of order entry till invoice & front-end department in customer cash collection (work closely with shared service organization) Support & coordinate order entry activity with sales & finance departments. Skills & Qualifications Experience in a similar role Understanding of international tax regulations with regards to invoicing foreign countries Proven experience using Oracle or other ERP system – in particularly using the Subscriptions and Invoicing transactions Attention to detail, accuracy and high level of initiative Ability to work unsupervised as well as part of a team Proficient user of Microsoft Office Ability to adapt to a fast-changing working environment Excellent written and verbal communication and interpersonal skills Ability to organize and prioritize to meet strict deadlines Prior experience in Oracle, Sales Force or ZUORA is an advantage Fluent in English Desired Skills Fluent in another European language, preferably German and/or Polish UK Benefits include Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Hybrid Working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring Process Interested? Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.