IT Support Analyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus
Hybrid Working – 4 Days in Office, Fridays from Home
We’re excited to be hiring an IT Support Analyst for a dynamic and fast-growing insurance firm based in the heart of EC3. This is a fantastic opportunity for someone looking to build their IT career within a supportive team and gain exposure to cloud-based projects and modern tech platforms.
You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to-day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training provided where needed).
🌟 What You’ll Be Doing:
* Providing first-line technical support across the business
* Maintaining excellent customer service and taking ownership of technical queries
* Logging, tracking, and escalating issues to third-party support as needed
* Assisting with Disaster Recovery planning and testing
* Keeping accurate records of IT assets and reviewing software versions
* Supporting reporting processes – including data analysis, batch files, PowerShell, and Power BI (training provided)
* Contributing to exciting cloud and infrastructure projects
🧠 Skills & Experience:
* Around 2+ years of IT experience, ideally within insurance or financial services
* Familiarity with a Microsoft tech environment, including:
* Windows OS
* Microsoft Office 365
* Azure
* Desktop support
* Excellent communication and problem-solving skills
* Organised, self-motivated, and eager to learn
* Experience with SQL or Power BI is a bonus, but full training will be provided
💼 The Perks:
* £30,000–£35,000 salary, depending on experience
* Generous performance-based bonus
* Hybrid working – 4 days in a modern City of London office, Fridays from home
* Exposure to cloud platforms, security protocols, and reporting tools
* Great learning and career development opportunities in a friendly, growing team