Provide secretarial support for the Quality and Research Manager (QRM), Deputy Quality Manager, and the Quality Coordinator including word-processing of correspondence and reports, editing and formatting of complex documents, photocopying, data preparation and data input using Word, Excel, Power point and Q-Pulse the electronic Quality Management System. To maintain the diary (calendar) of the Quality & Research manager in a constructive and supportive way, drawing attention to commitments in advance of daily schedules. Organise meetings on request, ensuring appropriate venues are booked and that hospitality is available when required. Assist with the servicing of meetings for the Quality Management Team and Pathology Directorate Clinical Governance Team including preparation and distribution of agendas and taking minutes. Assist with the servicing of meetings as requested by the Quality Manager including meetings with partner organisations. Arrange training sessions (as advised by the Quality and Research Manager) including room bookings, training materials, appointments etc. and notifying/confirming staff attendance at these sessions where appropriate. Responsible for the management of photocopiers/ printer within Pathology including stock management, minor problem solving and reporting faults to the manufacturers. Assist the Quality and Research Manager with document control i.e the timely review of the Trust documents on Q-Pulse, ensuring that the URL links to the Trust intranet locations are in working order, and in particular the control of hard/ paper copies of documents. Perform HCPC registration check for BMS staff on a 4 monthly basis. Assist the Quality and Research Manager with the internal management or mandatory training and appraisals in line with Trust Targets. Working closely with Organisational Development sending reports and scans of completed mandatory training and appraisals to keep Q-Pulse records in sync with their records. Ensure the maintenance of process and quality records used within the QMS including records of non-conformances, Quality improvement notes, change controls, audit schedules and audit records. Producing a departmental list of staffs outstanding document acknowledgment on Q-Pulse, for chiefs and teams leaders to monitor closely To produce key performance indicators figures on a monthly basis. Maintain a database/record of all Pathology meeting minutes on the electronic Quality Management System (Q-Pulse).