Administrative Assistant in Chelmsford Your new role Admin Assistant:£26,000-£28,000Monday to Friday 08:00-16:00 -Taking ownership of jobs and workloads-Scheduling jobs on the job system, ensuring all details are entered accurately and fully.-Confirming bookings with the client.-Updating clients on the progress of works, maintaining clear and effective communication.-Sending completion paperwork to the client.-Liaising with clients via email and phone. Providing outstanding customer service.-Building relationships with clients, suppliers and engineers.-Using clients’ portals.-Chasing engineers for paperwork.-Dealing with all incoming queries promptly and professionally, via phone and email.-Monitoring the shared mailboxes.-Assigning tasks to technical staff.-Working collaboratively with the team to achieve targets and deliver exceptional results.-Ensuring all SLAs set by the client are met.-Arranging hire equipment and coordination of job logistics.-Ordering materials and parts for each job, ensuring availability and timely delivery.-Planning the schedule for electricians, optimising efficiency.-Raising and sending invoices, ensuring accuracy and timeliness.-Accurate data entry. What you'll need to succeed -Experience in a similar role -Strong attention to detail and accuracy.-Able to multitask effectively and prioritise workload.-Excellent organisational and time management skills.-Positive attitude.-Calm under pressure.-Self-starter-Excellent interpersonal skills – a people person, enjoys building relationships-Confident and proactive-Excellent customer service-friendly and professional.-Sinpro & Verisae experience desired-not essential What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4623429