Job summary
Deal Tree Health Centre, in Brentwood, is looking for a part-time, enthusiastic prescription clerk/counter assistant to join their friendly and busy dispensary team. Days/times are as follows: Monday: 9am-6:30pm, Tuesday: 8:30am-6:00pm and Friday: 8:30am-5:30pm.
Main duties of the job
1. Provide a responsive repeat prescription service ensuring all requests are processed accurately and efficiently within a 3-5 day timeframe and following protocol.
2. Process repeat prescription requests via the online system, slips, post or by phone.
3. Deal with queries over the counter and on the telephone in a timely manner.
4. Follow protocols for end of day closedown procedures, counting scripts and entering figures onto SystmOne.
5. Respond to enquiries/requests from patients, carers, secretaries, administrators or GPs in a courteous, timely and efficient manner.
6. Maintain precise records of the communications.
7. Generate requests for medication on behalf of patients for non-repeat items.
About us
Deal Tree Health Centre in Brentwood, is a modern, well-equipped facility offering an excellent working environment and free parking. Salary is competitive dependent on experience together with accrued annual leave entitlement.
Job description
Job responsibilities
If you would like to find out more information about thisrole, please see the attached job specification.
Person Specification
Experience
Essential
8. Excellent communication and organisational skills.
9. A good telephone manner.
10. The ability to work under pressure and to always maintain confidentiality.
11. The ability to communicate with other members of the primary health care team.
12. Good time management skills.
13. Excellent attention to detail.
14. Be a team player.
Desirable
15. Previous general practice experience and knowledge of SystmOne is desirable but not essential.