* Directorate BHCC: Housing, Neighbourhoods and Communities
* Contract: Permanent
* Closing Date: Apply by 18 November 2024
Location
Job Summary
Job reference:
* Positions available: 2
Working hours: 37
Job category: Organisation
* Organisation: Brighton & Hove City Council
Job Introduction
We are looking to recruit a permanent full-time Office Administrator, working in our Housing Business Support team. If you are looking to work in a small but fast-paced, dynamic team and you have excellent business support skills, we would like to hear from you.
For an informal discussion, please contact Karen Woolford - Business Support Manager on 01273 293185 or email karen.woolford@brighton-hove.gov.uk
About the Role
The role will include a responsive, customer-focused, and high-quality front line reception service for both internal and external customers at the Housing Centre, signposting visitors and service users to the correct service and carrying out a range of administrative and financial functions that support the work of colleagues in the Housing Centre and local offices, particularly the Business Support Manager.
Key skills you can offer:
1. Experience of working in a busy office environment with a flexible, adaptable approach and the ability to multi-task effectively according to business priorities.
2. Experience in business support administration including invoicing and purchasing of goods, working to a high level of accuracy and with attention to detail.
3. Working with a range of IT packages, inputting and retrieval of data on service-based IT systems.
4. Providing customer-focused information to people who contact the team, including a frontline reception service at our Housing Centre in Moulsecoomb.
Here is what one of our Office Administrators says about working in Housing:
“What attracted me to the job was working for a diverse and accepting employer who values individuality. The varied nature of the role appealed to me and I have had plenty of opportunities to learn and grow in the role.”
Because the role provides support to teams across Housing, you will quickly develop a good level of knowledge of many Housing Services, providing you with the skills necessary for further career opportunities in Housing. We also offer:
* Career average pension scheme.
* 25 days leave a year, rising to 28 days after 5 years of service.
* A program of learning and development opportunities through our learning portals.
* Benefits such as bus ticket and cycle loans as well as My Staff Shop, providing exclusive offers and discounts for thousands of UK's retailers and service providers.
Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.
As part of your application, you will need to upload your Application Form and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Application Form guidance (brighton-hove.gov.uk) and (Supporting statement guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.
Additional Information
Your starting salary will be pro-rata if the above position is less than 37 hours or term-time only.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work-life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team, and travel to and from your contractual location would be at your own expense.
For more information about our values and the benefits of working at the council, visit Why work for us.
Company Information
Encouraging a Diverse Workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture, and skills vital to the economic and social development of the city, but it's what makes Brighton & Hove such a great place to live, work, and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve, so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male, or trans.
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