This position is based at NEWPORT AIT, COLUMBUS HOUSE NEWPORT, NP18 2LX
Job Summary
Please refer to Job Description
Job Description
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.If you are interested in developing a career with a real purpose, please apply.
Your role
The team oversees tribunal appeals for South, West and Mid Wales, the Southwest, North as far as Hereford and East far as Swindon. We have a fantastic team who are trained in multiple roles to ensure the smooth running of the courts.
This is an office-based role and therefore hybrid working will not be considered.
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:
* Preparing papers and files for court, tribunals, hearings and meetings
* Creating and updating records on our in-house computer system and data input
* Resulting courts accurately, interpreting accurately the information required on a court file.
* Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
* Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc
* Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
Your Skills And Experience
* Friendly and approachable manner with excellent customer service skills.
* Ability to multitask, whilst working in a fast-paced environment.
* Good written and verbal communication skills.
* IT proficient with the ability to learn and adapt to different technologies and software packages.
* Excellent organisational skills.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Part time hours will be considered, but the minimum we can accept would be 30 hours per week over 5 days.
For a full job description, please see the supporting document in the advert below before applying.
Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.
Mae ein Swyddogion Gweinyddol yn chwarae rôl hollbwysig, gan ddarparu cymorth gweinyddol a gwasanaeth cwsmeriaid ardderchog i ddefnyddwyr llys, y farnwriaeth a rheolwyr.
Amdanom ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein llysoedd a’n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder.Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch.
Eich rôl
Mae’r tîm yn goruchwylio apeliadau tribiwnlys ar gyfer De Cymru, Gorllewin Cymru a Chanolbarth Cymru, De Orllewin Lloegr, Gogledd Lloegr i fyny at Henffordd ac i’r Dwyrain hyd at Swindon. Mae gennym dîm gwych sydd wedi’u hyfforddi mewn nifer o rolau i sicrhau bod y llysoedd yn rhedeg yn esmwyth.
Rôl mewn swyddfa yw hon, ac felly ni fydd gweithio hybrid yn cael ei ystyried.
Gan weithio fel rhan o dîm, byddwch yn cyfrannu at dargedau cyffredinol o ran gweithredu, perfformiad a safonau gwasanaeth ar draws eich maes gwaith. Byddwch yn symud achosion yn eu blaenau drwy’r system llys/tribiwnlys a darparu cymorth gweinyddol i swyddogaethau o fewn GLlTEF. Byddwch yn cael cyswllt rheolaidd â defnyddwyr y llys / tribiwnlys, gan gynnwys aelodau o'r Farnwriaeth a'r proffesiwn cyfreithiol.
Byddwch yn hyblyg, yn gallu cyflawni sawl tasg ar yr un pryd a chyflawni amrywiaeth o ddyletswyddau yn effeithiol, a fydd yn cynnwys:
* Paratoi papurau a ffeiliau ar gyfer y llys, tribiwnlysoedd, gwrandawiadau a chyfarfodydd.
* Creu a diweddaru cofnodion ar system gyfrifiadurol fewnol a bwydo data i mewn i’r system
* Cofnodi penderfyniadau’r llysoedd yn gywir, gan ddehongli'n gywir yr wybodaeth sydd ei hangen ar ffeil llys.
* Gwirio a dilysu dogfennau, cofnodion, cyfrifon, hawliadau a ffurflenni i'w cymeradwyo, canlyniadau, ystadegau, cynlluniau ac ati yn erbyn meini prawf, rheoliadau neu weithdrefnau.
* Casglu a chrynhoi gwybodaeth ar gyfer ffurflenni, canlyniadau, cyfrifon, datganiadau, gwarantau, dadansoddi ystadegol, adroddiadau ac ati.
* Cyfathrebu gyda’r cyhoedd, y farnwriaeth, defnyddwyr llys a thribiwnlys eraill a chynrychiolwyr asiantaethau a sefydliadau eraill
Eich sgiliau a phrofiadau
* Bod yn gyfeillgar ac yn hawdd i siarad ag ef/hi, gan feddu ar sgiliau gwasanaeth cwsmeriaid ardderchog.
* Gallu cyflawni sawl tasg ar yr un pryd wrth weithio mewn amgylchedd sy’n newid yn gyflym.
* Sgiliau cyfathrebu da, yn ysgrifenedig ac ar lafar.
* Sgiliau TG, gyda’r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol.
* Sgiliau trefnu ardderchog.
Rhagor o fanylion:
Mae’r swyddi gweithredol hyn yn wynebu cwsmeriaid, sy’n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd, pan fo hynny’n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio’n Hyblyg y Weinyddiaeth Gyfiawnder.
Bydd oriau gwaith rhan amser yn cael eu hystyried, ond y lleiafswm o oriau y gallwn ei dderbyn yw 30 awr ar draws 5 diwrnod gwaith.
Am swydd ddisgrifiad llawn, gweler y ddogfen ategol yn yr hysbyseb isod cyn gwneud cais.
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
Your Skills And Experience
* Friendly and approachable manner with excellent customer service skills.
* Ability to multitask, whilst working in a fast-paced environment.
* Good written and verbal communication skills.
* IT proficient with the ability to learn and adapt to different technologies and software packages.
* Excellent organisational skills.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Part time hours will be considered, but the minimum we can accept would be 30 hours per week over 5 days.
For a full job description, please see the supporting document in the advert below before applying.
Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.
Mae ein Swyddogion Gweinyddol yn chwarae rôl hollbwysig, gan ddarparu cymorth gweinyddol a gwasanaeth cwsmeriaid ardderchog i ddefnyddwyr llys, y farnwriaeth a rheolwyr.
Amdanom ni
Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein llysoedd a’n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder.Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch.
Eich rôl
Mae’r tîm yn goruchwylio apeliadau tribiwnlys ar gyfer De Cymru, Gorllewin Cymru a Chanolbarth Cymru, De Orllewin Lloegr, Gogledd Lloegr i fyny at Henffordd ac i’r Dwyrain hyd at Swindon. Mae gennym dîm gwych sydd wedi’u hyfforddi mewn nifer o rolau i sicrhau bod y llysoedd yn rhedeg yn esmwyth.
Rôl mewn swyddfa yw hon, ac felly ni fydd gweithio hybrid yn cael ei ystyried.
Gan weithio fel rhan o dîm, byddwch yn cyfrannu at dargedau cyffredinol o ran gweithredu, perfformiad a safonau gwasanaeth ar draws eich maes gwaith. Byddwch yn symud achosion yn eu blaenau drwy’r system llys/tribiwnlys a darparu cymorth gweinyddol i swyddogaethau o fewn GLlTEF. Byddwch yn cael cyswllt rheolaidd â defnyddwyr y llys / tribiwnlys, gan gynnwys aelodau o'r Farnwriaeth a'r proffesiwn cyfreithiol.
Byddwch yn hyblyg, yn gallu cyflawni sawl tasg ar yr un pryd a chyflawni amrywiaeth o ddyletswyddau yn effeithiol, a fydd yn cynnwys:
* Paratoi papurau a ffeiliau ar gyfer y llys, tribiwnlysoedd, gwrandawiadau a chyfarfodydd.
* Creu a diweddaru cofnodion ar system gyfrifiadurol fewnol a bwydo data i mewn i’r system
* Cofnodi penderfyniadau’r llysoedd yn gywir, gan ddehongli'n gywir yr wybodaeth sydd ei hangen ar ffeil llys.
* Gwirio a dilysu dogfennau, cofnodion, cyfrifon, hawliadau a ffurflenni i'w cymeradwyo, canlyniadau, ystadegau, cynlluniau ac ati yn erbyn meini prawf, rheoliadau neu weithdrefnau.
* Casglu a chrynhoi gwybodaeth ar gyfer ffurflenni, canlyniadau, cyfrifon, datganiadau, gwarantau, dadansoddi ystadegol, adroddiadau ac ati.
* Cyfathrebu gyda’r cyhoedd, y farnwriaeth, defnyddwyr llys a thribiwnlys eraill a chynrychiolwyr asiantaethau a sefydliadau eraill
Eich sgiliau a phrofiadau
* Bod yn gyfeillgar ac yn hawdd i siarad ag ef/hi, gan feddu ar sgiliau gwasanaeth cwsmeriaid ardderchog.
* Gallu cyflawni sawl tasg ar yr un pryd wrth weithio mewn amgylchedd sy’n newid yn gyflym.
* Sgiliau cyfathrebu da, yn ysgrifenedig ac ar lafar.
* Sgiliau TG, gyda’r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol.
* Sgiliau trefnu ardderchog.
Rhagor o fanylion:
Mae’r swyddi gweithredol hyn yn wynebu cwsmeriaid, sy’n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd, pan fo hynny’n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio’n Hyblyg y Weinyddiaeth Gyfiawnder.
Bydd oriau gwaith rhan amser yn cael eu hystyried, ond y lleiafswm o oriau y gallwn ei dderbyn yw 30 awr ar draws 5 diwrnod gwaith.
Am swydd ddisgrifiad llawn, gweler y ddogfen ategol yn yr hysbyseb isod cyn gwneud cais.
Person specification
Please Refer To Job Description
Behaviours
We'll assess you against these behaviours during the selection process:
* Communicating and Influencing
* Managing a Quality Service
* Delivering at Pace
Alongside your salary of £24,202, HM Courts and Tribunals Service contributes £7,011 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
* Name : SSCL Recruitment Enquiries Team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
* Telephone : 0345 241 5359
Recruitment team
* Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
https://jobs.justice.gov.uk/careers/JobDetail/5208?entityId=5208 #J-18808-Ljbffr