Dynamics 365 CE/ CRM Business Systems Analyst
Job Description
I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/ CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration and roll out projects planned around their business critical Dynamics 365 CE environment - the role provides the chance to work within a multi-national team on an interesting programme, with brilliant growth prospects.
My client offers a hybrid working model, with requirement for 2 days per week working from modern North London offices.
Role & Responsibilities
System analysis, requirement gathering, process mapping and functional system design
Creation of functional design documentation and coordinating closely with dev teams on tech requirements
System customisation/ configuration (utilising Power Platform/ Power Automate/ Power Apps)
Functional system testing and key user training
Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users
Skills & Qualifications
Strong functional understanding of Dynamics 365 CE/ CRM - particularly the Sales module
End to end project life cycle skills, with strengths in process/ requirement analysis, conducting workshops, documentation
Power Platform/ low code system customisation skills (inc. skills in Power Platform, creating Power Automate flows, develop...