Housing, Health and Communities Housing Options Officer £33,366 - £36,124 per annum 37 hours per week Here at Warwick District Council, we pride ourselves on the fact that we offer you a great place to work. We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance. We offer the rewards and benefits that make it a great place to work. People like you We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone. Are you a high achiever who relishes a challenge? Do you have a desire to make a difference? Then this could be the role for you Most importantly we’re looking for the right person who can demonstrate resilience with compassion and excellent decision-making skills. You will be working in a busy, challenging environment and dealing with sensitive and personal circumstances, however your organised methodical approach to your work, will ensure that you can effectively manage your workload. As an accomplished communicator you will be able to demonstrate empathy for those who are vulnerable in difficult situations and deal confidently with individuals who have complex needs. You will assess their needs and provide sound advice, support, and signposting in accordance with the appropriate legislation. Once in post, the team will support you with a variety of personal development and training opportunities including the Chartered Institute of Housing (CIH) Level 3. The role may involve both home working and working from the office, flexible arrangements can be agreed. We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff and volunteers to hold an Standard Disclosure and Barring Service Check. If you have any questions or would like an informal discussion, please contact Fiona Aitken by email at fiona.aitkenwarwickdc.gov.uk There will be a 2 stage-recruitment process for this role. Shortlisted candidates will be contacted to invite them to the first stage of the process. Closing date: 15th December 2024 Stage 1 – Group exercise 16th January 2025 a.m., if successful you be invited to an interview later the same day. Stage 2 – Interview 16th January 2025 p.m. Recruitment agencies are asked not to contact us; we will come to you if your services are required