Conwy Housing Officer
Location: LL29 7AZ
Contract: 37 hours, ongoing contract - £14.70ph
Responsibilities:
1. Support the Conwy Housing Solutions Partnership by providing a range of emergency accommodation options for clients in housing need.
2. Procure and manage the provision of emergency accommodation for homeless clients.
3. Maximise rent collection and reduce unnecessary expenditure.
4. Liaise with Housing & Planning Officers on property condition, HHSRS, and enforcement.
5. Support clients within the emergency accommodation portfolio to prepare for and successfully move on into appropriate long-term housing.
6. Undertake a full management role of the Authority's emergency accommodation in line with policies and procedures, providing support and assistance to B & B proprietors through regular visits and inspections.
7. Ensure that all aspects of housing support and tenancy management are successfully undertaken, enabling clients to be safe in their accommodation and ensuring that emergency placements with B&B proprietors are short-term.
8. Manage all aspects of tenancy and property management of any accommodation that the local authority may secure as an alternative model to the existing use of Bed & Breakfast.
9. Ensure that all sign-up processes are completed promptly, and that housing benefit and rent collection is maximised through robust management of rent accounts; monitor and manage client health and safety from day one of a placement.
10. Liaise with the Authority's Housing Benefit Section regarding the payment of rent for emergency accommodation.
11. Liaise with landlords and proprietors of new and existing accommodation on issues such as repairs, tenant damage/behaviour, and disputes.
12. Inspect properties to ensure compliance with the Housing Health & Safety Rating System by undertaking regular technical inspections.
13. Ensure that all relevant providers of emergency accommodation are on the Authority's Approved List of Providers.
14. Address incidents of anti-social behaviour and ensure that any complaints are addressed promptly.
15. Work closely with Homeless Prevention Officers to ensure effective management of homeless cases and support clients to achieve their actions within their Personal Housing Plan.
For more information, please contact Deanna at (url removed).
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
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