This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an impressive roster of Global brands.
The Company
* AI Customer Orchestration & Marketing Automation SaaS
* $40m in VC funding
* Global Offices and Enterprise Customers
* Fantastic benefits and work-life balance
The Role
* Own CS strategy and best practices and set the standard for CS in the business
* Hands-on high-touch approach to Enterprise clients with a focus on retention and growth
* Ensure enterprise-level clients understand and make the best use of their data
Desired Skills & Experience
* Enterprise Account Management or Customer Success experience
* Commercial acumen - up-sell / cross-sell
* Data literate, data insights experience