As a highly motivated individual with strong IT literacy, the post holder will support the Solutions Architect Team Manager and Solutions Architects to research, advise, and propose integrated clinical and business solutions to current and future digital strategies, collaborative care pathways, cross-organisational MDTs, and PLACE based care.
As a junior member of the team, you will have the opportunity to learn and develop your skills and experience. To do so, you will work alongside the Solutions Architects to develop in-depth knowledge of complex pathways through a process of discovery, process mapping, and documentation that can be used, in conjunction with other stakeholders, to form opinions of future strategy and decisions.
You will also need to develop an understanding of the current, complex mix of in-house and commercial solutions and the challenges arising from integrating legacy systems in a manner that minimises clinical risk whilst supporting seamless and high-quality information flows which will directly contribute to the Solutions Architects' options appraisals.
Main duties of the job
* Support the Solutions Architect Team Manager, Solutions Architects, and other key stakeholders such as the Chief Information Officer, Chief Technical Architect, and Chief Support Officer in the development of digital strategy, strategic outline cases, outline business cases, and full business cases.
* Work with the Solutions Architects to identify and capture new organisational needs, developing clear and detailed process maps and business requirements that can be used to inform digital strategy.
* Acquire and maintain a detailed knowledge of complex organisational processes and systems used in support of patient care.
* Understand the Solutions Architects framework covering exploration, design, approval, governance, and implementation.
* Support the Solutions Architects in evaluating, documenting, and proposing solutions for large and/or complex business areas, supported by evidence, and communicate these through effective briefings, reports, and presentations so that they may be understood by staff of varying technical ability and background.
* Provide support on complex analysis activities in often contentious situations to ensure common understanding of difficult and sometimes contentious ideas.
* Arrange meetings for the Solutions Architects Team.
* Support with investigating complex operational problems and opportunities, identifying effective business solutions through process improvements and new technology.
* Work closely with other team members, alongside the Transformation, Integration, Software Development, Clinical Systems, Training, and Performance Teams and organisational stakeholders on the architecting of integrated digital solutions that underpin place-based care and integrated patient pathways.
* Stay up to date on the latest NHS clinical and business system developments at regional and national levels and incorporate any findings into your work, options appraisals, and briefings.
* Develop and maintain effective networks and relationships with D&I staff at all levels, clinical and senior stakeholders at all levels within the organisation, suppliers, 3rd party organisations, and other NHS organisations (local, regional, and national).
Person Specification
Qualifications
* TOGAF Certified
Aptitude & Abilities
* Ability to prioritise effectively, work to deadlines, and cope within a busy environment.
* Ability to be an active listener and to tailor communication to the audience.
* Good presentational skills.
* Ability to network with credibility within the Trusts and other NHS Trusts meeting structure.
Knowledge & Experience
* Demonstrable experience of clinical and operational processes.
* Proven knowledge and demonstrable experience of IT Systems.
* Understanding and proven knowledge of health service terminology and information standards & requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contract
Permanent
Working pattern
Full-time, Home or remote working
Reference number
216-AM-A6818219
Job locations
Digital & Innovation Services (D&I), University Hospitals Plymouth NHS Trust
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