It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you. We have an excellent opportunity for an Underwriting and Legal Assistant to join our Trade UK team. As part of our wider Operational Finance team, our Trade UK team supports the Trade Credit proposition at Screwfix. Reporting to the Trade Credit Underwriting and Legal Specialist, Your role is fundamental in supporting the management of existing customers' debt, ensuring we onboard new business in the right way whilst managing risk. We believe that a hybrid, flexible working approach offers you – and your colleagues – the best of both worlds. Face-to-face collaboration is an integral part of our warm, friendly culture, so you’ll work from our head office three days a week, working flexibly around our core working hours of 10am-3pm. Beyond that, how, when and where you work is up to you. With a subsidised canteen, free parking and a comfortable, relaxed environment, we’ve worked hard to build an office you’ll want to work in. We also know that, when it comes to school pick-ups and home deliveries, it’s nice to have the flexibility to do both. Working closely with our customers, stores and B2B teams, building relationships, supporting new applications, credit limit increases and other general account queries. Providing advice and guidance on credit applications and risk in accordance with our credit policy. Supporting new credit applications & increases in line with our policy and putting forward recommendations to the Trade Credit Underwriting and Legal Specialist. Obtain and evaluate customer information from various financial agencies for the purposes of assessing credit risk and worthiness. Investigate suspected fraud matters – working with Trade UK and our loss prevention teams at pace to identify potential fraud and assisting with wider fraud prevention strategies. Liaising with our stores and delivery partners where we have disputes, managing reporting and ensuring we maintain our high levels of recovery. Support with producing internal reporting on account performance, aged debt, forecasting and KPI’s. Preparing accounts for legal action and providing instructions to our legal collection partners throughout the collection and recovery process. Support on projects and initiatives that improve existing processes and the customer journey. Ensure all standard operating procedures are complete and updated annually. Ensure compliance with Group Financial Reporting Manual and Screwfix internal controls. Identify process improvement opportunities as part of Screwfix Smart Working. Experience of working with credit limits (under writing / credit vetting), or accounts receivable would be advantageous. Excellent interpersonal skills and ability to communicate effectively across the business and with third parties. Intermediate Excel skills as a minimum. Financial acumen - ability to analyse and interrogate high volumes of data to guide decisions, with attention to detail. Knowledge of Microsoft Dynamics or Coda would be advantageous. Ability to develop solutions to problems and identify process improvement opportunities. What’s in it for You? We’ve built a workplace that works for you. Here’s how we support your success: Flexible Working: Enjoy a hybrid model—spend three days a week in our welcoming Head Office with flexible hours to fit your life. Belonging & Inclusivity: Join a team that values diversity, equity, and inclusion, where leaders listen and colleagues have your back. Career Progression & Learning: Access award-winning apprenticeships, development programs, and the tools to ‘Make More of Yourself.’ Health & Wellbeing: Enjoy subsidised meals, gym discounts, and counselling services through the Retail Trust. Family-First Policies: Inclusive parental leave, enhanced pay, and resources to support your family moments. Financial Perks: Benefit from a market-leading pension scheme and exclusive discounts at Screwfix, B&Q, and more. Convenience: Free parking, a relaxed Head Office environment, and flexibility to work at your best. Sustainability That Matters: Join a company committed to protecting the planet through bold initiatives in carbon reduction and sustainable practices. What Does it Take to Succeed at Screwfix? We move fast, adapt quickly, and deliver big. If you’re proactive, collaborative, and love a challenge, you’ll thrive here. At Screwfix, the more you put in, the more you get out. We believe in equity for all. Please let us know at careersscrewfix.com if you need any additional support or adjustments when it comes to your application. NO AGENCIES PLEASE LI-Hybrid