As a Work From Home - Scheduling Assistant, you'll be an essential part of our team, responsible for coordinating and managing travel itineraries for our clients. Working remotely, you'll utilize your organizational skills and attention to detail to ensure smooth and efficient scheduling of flights, accommodations, and activities, while prioritizing sustainability and eco-friendly options. Your responsibilities will include:
* Itinerary Coordination: Collaborating with clients to understand their travel preferences, dates, and destinations, and designing customized travel itineraries that meet their needs
* Supplier Communication: Liaising with airlines, hotels, tour operators, and other travel suppliers to confirm bookings, verify availability, and secure reservations for our clients
* Scheduling Optimization: Strategically scheduling flights, transfers, and activities to maximize time efficiency, minimize environmental impact, and enhance the overall travel experience
* Budget Management: Monitoring travel budgets, comparing prices, and seeking cost-effective solutions while maintaining high-quality standards and sustainability criteria
* Documentation: Maintaining accurate and organized records of travel itineraries, bookings, payments, and client preferences using our internal systems and software
* Client Support: Providing ongoing support to clients throughout their travel experience, including addressing inquiries, resolving issues, and offering recommendations for a seamless journey
* Flexibility: Being adaptable and responsive to last-minute changes, cancellations, or emergencies, and providing timely solutions to minimize disruptions to clients' travel plans
Benefits:
* Remote Work Flexibility: Enjoy the freedom and flexibility of working from home, allowing for a better work-life balance and eliminating the need for commuting
* Sustainable Travel Opportunities :Access to information and resources on eco-friendly travel options, allowing you to promote sustainability and responsible tourism practices
* Professional Development: Continuous learning and growth opportunities to expand your skills in travel coordination, customer service, and sustainability initiatives
* Positive Impact: Contribute to the promotion of sustainable tourism and environmental conservation by prioritizing eco-friendly travel options and supporting sustainable travel practices
* Supportive Team Environment: Join a team of dedicated professionals who are passionate about making a difference in the world through sustainable travel and responsible tourism, No Experience Necessary: Passion for travel is all you need! We offer comprehensive training and certification to equip you with the knowledge and skills needed to excel as an Accommodations Advisor
* Training and Certification: Receive extensive training and certification to become proficient in recommending and booking various types of accommodations, from luxury resorts to cozy retreats
* Flexible Schedule: Enjoy the freedom of a flexible schedule. Work from home or anywhere you choose, and manage your time effectively to meet your personal and professional goals
* Travel Perks: Benefit from exclusive travel perks, including discounted stays, upgrades, and insider access to premium accommodations
* Competitive Commissions: Earn competitive commissions on every accommodation booking you make. Your earnings are directly tied to your performance and client satisfaction
* Website and Software Access: Utilize a professional website and cutting-edge software that outperforms major competitors like Priceline, Expedia, and Hotels.com in pricing and availability. Our tools ensure you can offer the best deals to your clients
* Affiliate Sites with Personal Booking Engines: Gain access to affiliate sites with personal booking engines, allowing you to provide seamless booking experiences and customize travel accommodations for your clients
* Collaboration with an Award-Winning Travel Group: Work alongside a renowned travel group known for excellence in the industry. Benefit from their expertise, reputation, and extensive resources to enhance your service offerings
If you're enthusiastic about travel coordination, customer service, and sustainability, and thrive in a remote work environment, we invite you to join our team as a Remote Scheduling Assistant. Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don't see a response from us in your inbox within a couple of days, please check these folders and mark our emails as "Not Spam" to avoid missing any important information. Powered by JazzHR
* Experience: Previous experience in travel coordination, scheduling, or customer service is preferred, but not required
* Organizational Skills: Strong organizational abilities and attention to detail to manage multiple travel itineraries, bookings, and client preferences effectively
* Communication Skills :Excellent communication skills, both verbal and written, to interact with clients, travel suppliers, and team members
* Problem-Solving Abilities: Ability to think critically, anticipate issues, and proactively find solutions to ensure a seamless travel experience for clients
* Customer Focus: A customer-centric mindset with a genuine desire to provide exceptional service and create memorable travel experiences for clients
* Passion for Sustainability: A sincere interest in sustainable tourism practices and a commitment to promoting eco-friendly travel options to clients