Logistics and Production Planner
£25,396 p/a
The role is to meet customer delivery targets by utilising route and transport resources and staff planning to achieve delivery optimisation and management of customer deliveries.
The role is fast-paced and involves the handling of a large amount of information from various internal and external sources.
Key Responsibilities
· Route Planning
- Manage daily orders to meet efficient nationwide delivery demands
- Plan effective routes for multi-drop deliveries within lead time expectations
- Ensure all runs depart as scheduled
- Manage driver allocation, loading boards and weekly schedules
- Work with operations teams to manage changes in demand through planning
· Customer Management
- Ensure administration of customer data and planning is accurate
- Ensure customer issues are resolved in timely manner
- Report delivery analysis
- Book deliveries directly with customers, managing expectations and communication at every step of the process
- Appropriately escalate any customer issues
- Assist retail and trade teams to resolve escalated issues
· Fleet and vehicle management
- Management of vehicle requirements and maintenance schedules
- Ensure fleet optimisation and reliability
- Effectively capture driver feedback to resolve any challenges and issues
· Third Party
- Manage allocation of orders and issues to appropriate third-party groups in a timely manner
- Respond to all daily third-party inbound communication to ensure deliveries are completed
KPI’s
· Data efficiency and integrity
· Order / Job accuracy – right first time
· Customer Complaints and Cost of Poor-Quality measure
· Productivity measure
· Customer on time Delivery
· Schedule Adherence
£25,396 p/a
07:00-16:00 – one hour lunch 28 days holiday
If you are passionate about logistics and eager to contribute to a fast-paced environment, we encourage you to apply for this exciting opportunity as a Logistics Planner.
Job Types: Full-time, Permanent
Pay: £25,396.00 per year