About Us IMSM Ltd is a leading ISO consultancy firm specialising in delivering high-quality ISO standards to businesses globally. We empower organisations of all sizes to unlock their potential through our professional and straightforward methodology. With a commitment to excellence, innovation, and sustainability, we provide fixed-fee, flexible ISO certification services tailored to each client’s needs. Our mission is to guide companies toward achieving internationally recognised standards, enhancing their operational efficiency and market competitiveness. About The Job You'll be responsible for our corporate content management across several products and countries, supported by our multimedia designer and social media & comms executive. The content creator role will play a significant part of our online strategy. As such we will expect a lot of emphasis on the quality of its delivery, so showing incredible attention to detail and the ability to chop and change between tone of voices, whilst diving in and out of social media accounts without breaking a sweat is vital in this role. Key Responsibilities: Create social-first content across platforms, tailored to different products and countries, each with unique KPIs and tone of voice Write engaging B2B copy that drives brand awareness and lead generation Manage and monitor digital interactions with prospects and clients, ensuring timely and professional engagement Publish creative content, including trend-led and reactive posts, across all platforms Handle customer service and feedback responses promptly Produce video content using phone/app-based tools Monitor, proofread, and edit content for consistency and quality Collaborate with internal stakeholders to deliver copy that meets client and internal stakeholder needs Analyse content performance metrics to refine strategies and improve engagement Stay up to date with industry trends and competitor activities Optimise content for SEO to increase visibility and organic reach Marketing Activities: Involvement in social media, blogs, website updates, LinkedIn posts, leaflets, webinars, video, and e-mail campaigns. Our Culture and Values At IMSM, we pride ourselves on fostering a culture of continuous improvement, customer-centricity, and environmental responsibility. Our team is dedicated to delivering exceptional service while minimising our environmental footprint. We believe in empowering our employees through professional development opportunities and promoting a collaborative and inclusive workplace. Core Values: Customer Focus: Placing customers at the heart of everything we do. Continuous Improvement: Striving for excellence and innovation. Sustainability: Committing to reducing our environmental impact. Team Development: Supporting employee growth and learning. What Will Our Ideal Candidate Bring to IMSM? Proven experience as a Content Creator or similar role, with a portfolio of published work Creativity, passion for storytelling, and the ability to produce content across YouTube, Instagram, and other social platforms Social media savvy with a solid understanding of platform-specific content formats Ability to work independently and collaboratively within a team A self-starter with a quick wit, energy, and adaptability in content creation Excellent grammar, spelling, and punctuation, with an adaptable writing style Strong copywriting and social media management skills, including basic SEO knowledge Attention to detail, strong organisational skills, and excellent written and verbal communicator A Bachelor's Degree in English, Journalism, or Communications or diploma in Marketing, Communications, or a related field What We Offer in Return Competitive salary range 23 days of holiday annually Opportunities for professional development and career growth Flexible Work Arrangements - Hybrid or remote work options Learning and Development Opportunities - Access to training workshops and courses Hours of Work Monday to Friday: 09:00 – 17:00 (BST) If you're passionate about marketing and looking to make a difference in a dynamic and supportive environment, we encourage you to apply for the Content Creator position at IMSM Ltd. Join us in our mission to deliver world-class ISO consultancy services and help businesses achieve excellence.