Are you a dynamic and strategic relationship builder with a passion for delivering exceptional client solutions? Do you have a proven track record in account management and business growth? If so, we want you to join a team as a Senior Account Manager based in Plymouth!
Join a forward-thinking company committed to providing innovative solutions that meets their clients’ evolving needs. A team which is passionate about excellence and fostering long-term partnerships with our customers.
As they continue to expand, we’re seeking a talented Senior Account Manager to play a pivotal role in driving client success and contributing to our ambitious growth plans.
What You’ll Do:
As a Senior Account Manager, you will:
* Lead Client Relationships: Manage and develop a portfolio of high-value clients, acting as their primary point of contact.
* Drive Growth: Identify opportunities to expand existing accounts, upselling and cross-selling solutions to meet and exceed revenue targets.
* Strategic Planning: Develop and implement account strategies to deliver exceptional service and long-term value for clients.
* Collaborate Across Teams: Work closely with internal teams to ensure seamless delivery of products and services.
* Provide Insight: Conduct regular account reviews, providing clients with insights, updates, and performance metrics.
* Problem Solve: Address challenges proactively to maintain strong client satisfaction and retention.
What We’re Looking For:
Experience:
* Proven success in account management, sales, or client services, with experience managing high-value accounts.
* Expertise in the training sector is a strong advantage.
Skills:
* Exceptional communication, negotiation, and interpersonal skills.
* Strong analytical and problem-solving abilities, with a focus on delivering results.
* Proficiency in CRM tools and Microsoft Office Suite.
Education:
* A bachelor’s degree in business, marketing, or a related field (preferred).
Other:
* Familiarity with the Plymouth market or surrounding region is beneficial.
* A valid driver’s license and willingness to travel as needed.
If your skills meet this role on offer, and are currently looking for a new challenge, then please submit an up to date CV by using the ‘apply’ button below.
For an informal chat please phone (phone number removed) and ask for Laura. Many thanks for your interest