Operations & Communications Coordinator Responsible to: Executive Lead Key Objectives: As Operations & Communications Coordinator, you will oversee the operations and activities across Gas Street Church, with a focus on Central and St Luke’s, and interact with all areas of church life. You will also create effective systems, structures, and templates to be outworked across locations. Y ou will also align communication strategies across different departments and ensure consistent messaging. You will also assist with creating and distributing communication materials, provide administrative support for the team, and manage communication databases and records. Key areas of responsibility: Operations Systems and Structures: create templates for systems and structures that can be used across Gas Street locations and implement operational processes at GS Central & St Luke’s Project Management: to lead and manage various projects and implement new systems in agreed timescales Location Oversight: in liaison with the Operations Team, ensure templates and structures are outworked across Gas Street locations Centralised Events: ensure all events and Sundays are smoothly executed and well-planned, including direct management of some centralised events where required (e.g. Christmas, Wildfires) Events Team: oversee, recruit new members and envision the Events Volunteer Team Hospitality: To oversee the hospitality supplies for GS Central & St Luke’s events and Sundays, including ensuring the church kitchen is fully stocked & reset after use Internal communications: working closely with the Executive Lead to ensure up-to-date location information is communicated in a streamlined manner across the organisation Administration: Responsibility for managing the effective and efficient operation of the GS Central & St Luke’s locations and other administrative resources Troubleshooting: work within Gas Street’s values to quickly find solutions to issues IT: overseeing the management of the IT systems and hardware, including general maintenance of church systems GDPR: liaise with the Executive Lead to ensure the data protection policy is outworked and all staff are compliant with privacy legislation and other applicable data protection laws Facilities: in liaison with the Facilities and Health & Safety Manager, supporting the smooth running of the Gas Street facilities and contracts across all locations to ensure their effective and safe use for both ministry and income Health & Safety: ensure the GS Central & St Luke’s locations are complying with the organisation’s Health & Safety Policy and that risk assessments have been received for events which are centrally held Communications Brand Management: Assisting in maintaining brand consistency across all communication channels and ensuring brand guidelines are followed. Reporting: Tracking the performance of communication campaigns and providing data-driven insights to inform future strategies. Project Management: Develop and manage project timelines, setting clear deadlines and milestones. Ensure timely delivery of all communication assets, including marketing materials, presentations, and social media content. Departmental Collaboration: Work closely with other departments to align communication strategies and ensure consistent messaging. Administrative Support: Assist with the creation and distribution of communication materials. Provide administrative support for team meetings and events. Manage and maintain communication databases and records. Other operational support to the staff team of Gas Street Church as agreed with the Executive Lead & Senior Pastors Person Specification: Proven experience in project management and administration. Proven experience in managing multiple stakeholders Experience in or desire to work within church context Strong leadership and management skills Strong communication skills Highly motivated and able to take initiative Effective negotiating and influencing skills Competent in computer/IT skills Knowledge of Communications platforms (e.g. squarespace, Adobe) Maintaining confidentiality on highly sensitive matters Proactive and self-motivated An ability to juggle a broad range of responsibilities and work well under pressure Initiative to seek solutions and implement new ways of working Excellent time management skills with proven ability to prioritise workload Excellent organisational and administrative skills Personal walk with Jesus underpinning a lifestyle of integrity There is a genuine occupational requirement that the post-holder be a practising Christian A full, clean driving licence & access to car is desirable, but not essential Working requirements: Full-time, permanent role (37.5 hours per week) 25 days annual leave (pro-rata) statutory bank holidays three additional days at Christmas three retreat days across the year (one per term) Evening and weekend flexibility as required Closing date 30 April 2025 Interview date 7 May 2025