Neighbourhood Response Officer Hourly Rate: £19.75 PAYE / £24.52 LTD UMB Location: Orpington Area Job Type: Temporary, Immediate Start Join our team as a Neighbourhood Response Officer and play a crucial role in ensuring our neighbourhoods are desirable places to live. This position involves a strong focus on community engagement, safety, and maintenance, ensuring that all estates are well-kept and that residents’ needs are met through effective collaboration with various teams and external partners. Day-to-day of the role: Develop and implement neighbourhood plans and local offers tailored to the community’s needs. Conduct regular estate inspections, prioritising fire safety and other risk assessments. Collaborate with local residents’ groups to enhance community facilities, activities, and events. Work closely with local partners, including safer neighbourhood teams, voluntary sectors, and youth services, to address and prevent anti-social behaviour (ASB). Coordinate with other departments to ensure neighbourhood improvements and services are effectively delivered. Conduct home visits for tenancy or lease breaches and assess additional support needs for vulnerable customers. Manage property viewings, tenancy sign-ups, and assignments. Represent the organisation in court, provide witness statements, and handle evictions and stay hearings as required. Required Skills & Qualifications: Proven experience in community or neighbourhood management, particularly within housing or a related field. Strong understanding of tenancy agreements and property management. Ability to work effectively with various stakeholders, including residents, local authorities, and internal teams. Excellent organisational and communication skills. Commitment to delivering high-quality community services. Ability to handle sensitive situations with diplomacy and tact. Benefits: Competitive hourly rate. Opportunity to contribute to meaningful community improvements. Dynamic work environment with diverse tasks. To apply for the Neighbourhood Response Officer position, please submit your CV