Your new companyA media company in Kent is looking for a new credit controller to cover maternity on a 12-month FTC.Your new role
* Regularly reach out to clients with outstanding balances to ensure timely payments, maintaining clear and consistent communication to swiftly address any issues.
* Keep comprehensive records of all client interactions to track progress and resolve disputes efficiently.
* Ensure the portfolio is managed to the appropriate level, meeting all necessary standards and requirements.
* Provide exceptional customer service to all clients, addressing their needs and concerns promptly and professionally.
* Accurately preparing and sending sales invoices, ensuring all sales invoices are sent out accurately and on time.
* Generate weekly and monthly aged debt reports to monitor outstanding balances, and work towards monthly KPIs and targets to reduce debtor days and improve cash flow
* Regular accurate and updated forecasts of upcoming cash requirements
What you'll need to succeed
* 2+ years Credit Control experience with a great track record
* Excellent communication skills, great phone manner.
* Not afraid to pick up the phone and build relationships
* Attention to detail and accuracy.
* Team player and professional attitude.
What you'll get in returnHybrid working after training...