Join us as a Technical Specialist
We’ll look to you to contribute to the development of end-to-end solutions and translate problems and opportunities into high level solutions You’ll be providing high quality analytical input to support the development and implementation of innovative processes and problem resolution Hone your existing technical expertise and take on a role with great career development potential and the chance to make a real difference for our business You’ll work from our Castle Donington office initially and once you’re up to speed and settled in your new role you can work mainly from home with an expectation to go into the office a minimum of twice per month to connect with your team
What you'll do As a Technical Specialist, you’ll be defining appropriate technical solutions for programmes and platforms with expertise to meet business requirements in accordance with business-wide change standards.
You’ll also be undertaking high quality technical analysis, design and delivery of technology solutions or components, including technical guidance, development, configuration and management services for technologies, platforms and products.
You’ll join a team responsible for managing the creation, maintenance and delivery of thousands of customer communications, and over 140 million communications sent via our third-party suppliers.
Day-to-day, you’ll be:
Capturing, validating and documenting technical requirements, making sure they are in line with key strategic principles Building and maintaining a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions Utilising our standard processes by understanding the development lifecycles and minimum mandatory requirements Helping to manage the application of and compliance with our change framework and standards, including the use of Agile methodology Articulating and quantifying technical impacts in a tangible manner, which allows stakeholders to make informed decisions
The skills you'll need To succeed in this role, you’ll need experience of applying technical analysis tools and techniques. Knowledge of Sefas Designer or Producer, AEM, Messagepoint or Doc1, Containers and Containerisation would be an advantage.
You’ll also demonstrate:
Good interpersonal and communication skills Strong organisational and planning skills Ability to work independently and also work collaboratively both face to face and virtually Python developer experience Shell scripting ability Knowledge of Linux Proactivity to look for solutions and problem solving ability Knowledge of the software development life cycle