Managing, co-ordinating and leading the multi-disciplinary configuration team whilst ensuring a consistent approach to the configuration and integration between the modules and across the Trust. Managing, co-ordinating and leading a team of Senior Application Co-ordinators/Analysts and Application Co-ordinators/Analysts. Assisting with the ongoing delivery, maintenance and quality improvement of the Trusts electronic patient record (EPR) system as part of a designated team and ensuring design integrity of that application. Analysing and suggesting ways to improve current workflows and working practices. Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary. Matching agreed workflows with those already built into the EPR system and/or configuring the EPR system using configuration tools to tailor the system.
Assisting with testing of the systems to ensure it is safe, usable, secure and robust. Working with the Head of Application Services to support complex Epic software demonstrations and present information on progress to the Trust stakeholders, adapted in a way in which makes it easy for the audience to understand. Ensuring designated teams understand and comply with robust testing of the modules in accordance with instructions from the Test Manager and assisting with the testing of the assigned module to ensure it is safe, usable, secure and robust. Report the teams configuration activities and progress on a weekly basis to the EPR Senior Configuration Managers and EPR Configuration Lead. Work with the testing team to develop test scripts against patient scenarios across patient pathways and interfaces to other systems in accordance with the Testing Managers instructions. Ensure testing activity is completed, tracked and is consistent with published deadlines. Provide support to end-users
through regular meetings and by participating in a 24/7 and/or on call rota at go-live and during the subsequent optimisation phase. Ensure compliance to programme changes and change control mechanisms. Meet regularly with the EPR Senior Configuration Managers and EPR Configuration Lead to report on application team progress, negotiate with, review and prioritise the scope of the applications/infrastructure in accordance with Trust plans.