Skyborne's vision is to be the most respected and trusted commercial pilot training academy in the industry, delivering airline-ready pilots, and to achieve this we are radically redefining every aspect of airline pilot training, from our unique educational approach to our world-class facilities. We are fully committed to developing a dynamic, engaging and welcoming environment for the next generation of airline pilots to hone their skills.
Based in Gloucestershire in the UK, with flight training partners in the US and Europe, we have amazing facilities and the right balance between training and self-motivated learning. Our Progressive Continuous Learning method focuses on ensuring candidates are always developing their talents and absorbing new skills from our vastly experienced instructors.
Job Description
* Be first point of contact, answer calls politely quickly and efficiently, take messages, sort and distribute post, meet and greet visitors
* Ensure general housekeeping checks to all floors, kitchens are conducted to maintain a high level of cleanliness and ensure that full stocked kitchens and break out areas
* Communicate with cleaning contractor to ensure quality of cleaning at the Centre, walkabout in the mornings and at the end of day to ensure classrooms are tidy
* Ordering stationary, office supplies, kitchen supplies, catering orders for Open and Induction days and guests’ visits
* Assist Customer Support team to set up for events held at the Centre such as Induction Days, Open Days, guest visits etc
* Assist with preparation for new courses start dates: packing equipment, accommodation check-in, etc
* Assist with Facilities Management – reporting faults to contractors, obtaining quotes where necessary, arranging for repairs/maintenance etc
* Assist Trainee Liaison
* Any other tasks required by the Customer Support Team and other departments
Qualifications
* Previous Receptionist experience (essential)
* Outstanding communication and interpersonal skills, both written and verbal, to deal effectively with internal and external contacts, across all levels
* Significant experience in a customer service/customer facing role
* Basic computer skills and office software proficiency
* Ability to concentrate and work in a fast-paced environment.
* Ability to maintains stocks of supplies as needed
* Readily accepts changes and adjusts accordingly
* Be available to work on weekends when required
Additional Information
Salary £25,000 per annum.
Full Time, 40 hours- 08:30 to 17:00, Monday - Friday with occasional weekend cover.
This position is based at Gloucestershire Airport
We are committed to offering the most competitive benefits package, including:
* 25 days annual leave, plus 8 bank holidays
* Pension scheme
* Health insurance
* Death in Service Benefit
If you have the aspiration and enthusiasm to be part of our team please apply.