Job Description
Job Title: Operations Manager
Location: London (multi-site)
Salary: £80,000 plus bonus and profit share
About Us:
We are a group of vibrant, high-quality dining establishments, known for delivering exceptional service and memorable experiences. Our venues embody warmth and excellence, offering a variety of dining atmospheres from casual to refined, all unified by a dedication to hospitality and quality.
The Role:
We’re seeking an experienced, dynamic Operations Manager to oversee and enhance operations across our venues. This role is ideal for a hospitality professional with a strong background in multi-site management who is passionate about driving efficiency, elevating customer experience, and supporting brand growth.
Responsibilities:
* Oversee daily operations across multiple venues, ensuring each meets brand standards for service and quality.
* Develop and implement strategies to improve operational efficiency and profitability.
* Collaborate with venue managers to drive engagement, training, and performance.
* Monitor budgets, financial targets, and key performance indicators.
* Ensure compliance with health, safety, and food hygiene regulations.
* Manage supplier relationships and negotiate contracts to optimize costs.
* Support recruitment, development, and retention of high-performing teams.
What We’re Looking For:
* 5+ years in an operations management role, ideally within the hospitality or restaurant sector.
* Proven experience in multi-site management with a track record of success.
* Strong leadership skills with the ability to motivate and mentor staff.
* Financial acumen and experience managing budgets.
* Excellent communication and organizational skills.
* A hands-on approach with the flexibility to adapt to a fast-paced environment.
What We Offer:
* Competitive salary of £80,000, with a bonus and profit-sharing scheme.
* Opportunities for career progression within a growing brand.
* A dynamic, supportive work environment with a focus on team development.
How to Apply:
If you’re passionate about hospitality and looking to take your career to the next level with a respected and expanding brand, we’d love to hear from you! Please send your CV and a cover letter detailing your relevant experience.