Apprenticeships Officer (Admissions)
Full time (35 hrs/wk), fixed term for 12 months
Split place of work between Horizons (Reading, Berkshire) and Home
Salary £24,000 pa plus benefits
Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website.
We are looking for an enthusiastic and motivated self-starter to join our busy and lively Admissions and Enquiries Team. As an Apprenticeships Officer, you will assist with the apprentice onboarding process, completing administrative tasks such as sign-up documentation and other apprenticeship-specific tasks. You will work closely with apprentice employers, building good working relationships and offering advice when needed. This is a brilliant opportunity for anyone looking to expand their skillset within the Education sector, where you will be involved with various projects during an exciting and busy time for UCEM.
Your accountabilities and responsibilities include:
* Be the first point of contact for apprenticeship enquiries and referrals via phone and emails
* Process apprenticeship student enrolment and registration documentation and resolve any queries which may arise
* Evaluate employer applications for eligibility to deliver the required knowledge, skills and behaviours
* Draw up apprenticeship sign-up documents where appropriate, including training plans and written agreements
Our main requirements:
* GCSE Maths and English Language Grade C or 4 or above (or equivalent)
* Administration experience in an office-based environment
* Customer service experience (face-to-face, via email and on the telephone)
* Verbal and written communication skills
At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.
University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.
TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form by an email by no later than Tuesday 08 April 2025 at 5.00 p.m.
EQUALITY, DIVERSITY, AND INCLUSION
Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
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