Job summary Are you seeking a change? We have a friendly and supportive team waiting to welcome you. Northgate Medical Practice serve a list of over 21,000 patients over 3 sites in both the City and rural areas two of which are dispensing practices. In addition we are the Lead Practice for the North Canterbury Primary Care Network. We are looking for a full time/part time Healthcare Assistant. You will join a team made up of five nurses and three health care assistants. Working hours to be confirmed. Main duties of the job Main duties of the job Your role would be to take bloods, blood pressures, ECG's, B12 injections as well as assisting in minor operations. There is scope to undertake dressings and dopplers, 24hr ECGs, 24hr BPs and diabetic foot checks. As well as your clinical duties you will be involved in infection control audits under the Leadership of our Lead Nurse. You will also have responsibility for ordering medical supplies and checking and replenishing these in the various clinical rooms. About us Locally the Kent and Medway Medical School opened in 2020. It has a particular mandate for delivering up to a third of training in the community and we support that mandate. All of our clinicians are involved in their support and education. This is an ideal opportunity for Clinician(s) who are looking to combine traditional patient-centered general practice with fantastic lifestyle opportunities. Canterbury has quick access to the coast in Whitstable (8 miles) and has high speed train links to London (less than 1 hour). It is a popular tourist destination and France a short ferry-ride away or Eurotunnel. There are 2 large universities -University of Kent and Christchurch. There are good Grammar, state and Private schools. Sporting opportunities are plentiful. Kent County Cricket Club has its base here. Date posted 07 November 2024 Pay scheme Other Salary Depending on experience n/a Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number A0461-24-0017 Job locations Chartham Surgery Parish Road Chartham Canterbury Kent CT4 7JU Northgate Medical Practice 1 Northgate Canterbury Kent CT1 1WL Blean Surgery 11 Tyler Hill Road Blean Canterbury Kent CT2 9HP Job description Job responsibilities NORTHGATE MEDICAL PRACTICE JOB DESCRIPTION HEALTHCARE ASSISTANT Job Title: Healthcare Assistant Responsible to: Manager Accountable to: Personnel Manager Job summary: Working under the direct supervision of the practice nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care. Duties and responsibilities: Health checks Urine sampling Blood Pressures ECG recording Phlebotomy Wound care/removal of sutures Spirometry Administration of B12 Flu vaccinations Surgical equipment and vaccine re-stocking and stock rotation Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being PRINCIPAL DUTIES AND RESPONSIBILITIES Health & safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards Actively reporting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Demonstrate due regard for safeguarding and promoting the welfare of children. Production of performance and quality information To ensure that documentation (electronic and paper-based) exists to support performance standards across the full range of performance-based activity QOF, Enhanced Services etc. To assist in the production of information for clinical audit. To undertake ad-hoc work related to the performance of the practice under the guidance of the practice manager. Data quality To work within the clinical computer system to improve data quality, using the expertise of other data staff where appropriate. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others. This role is considered to be a developmental position and the jobholder will be encouraged to develop personal and business skills. Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will: Communicate effectively with other team members. Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly. Most instruction and communication of activity will be via the practice manager. External communication will be with patients, Clinical Commissioning Groups and other NHS bodies, and other GP practices and service providers. Contribution to the implementation of services: The post-holder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Notes This is not intended to be an exhaustive list of responsibilities, and it is expected that the successful applicant will participate in a wide range of activities. Job description Job responsibilities NORTHGATE MEDICAL PRACTICE JOB DESCRIPTION HEALTHCARE ASSISTANT Job Title: Healthcare Assistant Responsible to: Manager Accountable to: Personnel Manager Job summary: Working under the direct supervision of the practice nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care. Duties and responsibilities: Health checks Urine sampling Blood Pressures ECG recording Phlebotomy Wound care/removal of sutures Spirometry Administration of B12 Flu vaccinations Surgical equipment and vaccine re-stocking and stock rotation Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being PRINCIPAL DUTIES AND RESPONSIBILITIES Health & safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards Actively reporting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Demonstrate due regard for safeguarding and promoting the welfare of children. Production of performance and quality information To ensure that documentation (electronic and paper-based) exists to support performance standards across the full range of performance-based activity QOF, Enhanced Services etc. To assist in the production of information for clinical audit. To undertake ad-hoc work related to the performance of the practice under the guidance of the practice manager. Data quality To work within the clinical computer system to improve data quality, using the expertise of other data staff where appropriate. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others. This role is considered to be a developmental position and the jobholder will be encouraged to develop personal and business skills. Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will: Communicate effectively with other team members. Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly. Most instruction and communication of activity will be via the practice manager. External communication will be with patients, Clinical Commissioning Groups and other NHS bodies, and other GP practices and service providers. Contribution to the implementation of services: The post-holder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Notes This is not intended to be an exhaustive list of responsibilities, and it is expected that the successful applicant will participate in a wide range of activities. Person Specification Experience Essential Experience of working within a nursing team Experience of dealing with vulnerable patients Desirable Experience of working in primary care Experience of working in a GP practice Qualifications Essential Qualified to NVQ level 2 in Health and Social Care Desirable Qualified in Phlebotomy Person Specification Experience Essential Experience of working within a nursing team Experience of dealing with vulnerable patients Desirable Experience of working in primary care Experience of working in a GP practice Qualifications Essential Qualified to NVQ level 2 in Health and Social Care Desirable Qualified in Phlebotomy Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northgate Medical Practice Address Chartham Surgery Parish Road Chartham Canterbury Kent CT4 7JU Employer's website https://www.northgatemedicalpractice.com (Opens in a new tab)