An amazing opportunity has arisen at Van-Line Ltd, at one of our depots based in Medway, Kent working as a Depot Assistant on a permanent basis.
MAIN PURPOSE OF ROLE
To assist in the running of a satellite depot which provides immediate supply from stock to local customers on demand.
Customer service of local customer accounts.
KEY ACCOUNTABILITIES
1. Maintenance of accurate stock control and ensuring stock levels in line with customer demands.
2. Stock rotation in accordance with shelf life.
3. Ensuring orders are keyed into the system in a timely manner.
4. Checking and ensuring all paperwork including transfers/adjustments etc. are correct and filling all checked paperwork.
5. Incoming stock is correctly labelled, checked for quantity, and fit for sale.
6. Dealing with returned stock and processing accordingly.
7. Processing of verbal, written, emailed, and faxed orders.
8. Customer liaison and resolving of queries.
9. Make a valued contribution to the Van-Line QMS by working towards continual improvement in the role.
10. Helping to unload stock bins.
11. Checking and replenishing weekly stock supplies from Head office.
12. Replenishing shelves when empty from overload locations.
13. Answering the phones and taking orders from customers and picking orders.
14. General warehouse duties including cleanliness and general upkeep of the warehouse facilities.
OTHER RESPONSIBILITIES
KEY COMPETENCIES / ATTRIBUTES
1. Patience and calmness.
2. Flexibility.
3. Understanding customer requirements.
4. The importance of accurate stock control.
5. Product knowledge.
6. Health & Safety requirements.
7. System knowledge in Sage and Microsoft Office particularly Excel.
8. Must be a team player.
9. Basic computer skills required.
10. The ability to spot and highlight issues.
11. A good understanding of Health & Safety regulations.
12. The ability to execute tasks without guidance and with speed and accuracy.
Job Types:
Full-time, Permanent
Salary: £18,525.00 per year
Employee discount
Free On-site parking
Referral programme
Sick pay
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