Job summary
An exciting opportunity has arisen for a Clinical Admin Officer to join the Ophthalmology admin team at Frimley Park Hospital.
Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.
The role is ideally suited to candidates with administrative experience with a positive approach to change. If you enjoy a complex and varied workload this could be the post for you.
Main duties of the job
1. To provide an administrative service to the Department.
2. To work closely with the Clinical Admin Leads and patient Pathway Coordinator to set daily priorities and targets.
3. To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
4. To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
5. To answer queries in a timely and professional manner.
6. To ensure that secure systems are in place for the storage of all resources including computerised information.
7. To assist with booking appointments.
8. To ensure all phone calls are dealt with in a professional and timely manner.
9. To operate the various EPIC and other IT systems to fulfil the role/department requirements.
About us
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other: Committed to Excellence, Working Together, and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.
Person Specification
Qualifications
Essential
* NVQ Level 3 Administration or equivalent practical knowledge
* Good education to GCSE standard or equivalent experience
Desirable
* Experience of using EPIC
Experience
Essential
* Experience of working in an office environment
* Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
* Be able to work in a busy environment and remain calm under pressure
* Experience of working within a team environment
Desirable
* Working in the NHS either in a hospital/private practice/GP setting
* Provide general non-clinical advice
Skills
Essential
* Ability to communicate clearly
* Ability to work with minimal supervision
* Ability to prioritise workload
* Able to adapt to change
* Excellent interpersonal skills.
Desirable
* Understanding of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Frimley Park Hospital
Portsmouth Rd,
Frimley
GU16 7UJ
Employer's website
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