All About Recruitment Ltd is currently recruiting for a Permanent Full Time Customer Services Administrator to book repairs and coordinate engineers for a busy family led company. Salary : up to £24K Start Date : ASAP Location: NN8 Hours of work: Core hours 37.5 hours a week Monday Friday, office hours, 09.00 17.00 Our Client: A family run company that supplies and repairs technical equipment to businesses that offers a small team with an excellent staff culture and wonderful relaxed vibe. The Role: The successful candidate will be the main point of contact for customers requesting engineer visit to repair and service products. Duties and responsibilities will include but are not limited to: Booking and scheduling deliveries and engineer visits Coordinate the delivery of new parts and complete all paperwork Advising customers of fix times and managing expectations within service levels Creating sales paperwork and responding to emails Order replacement parts and allocate stock to orders Supporting the field based engineers with admin and diary management Checking invoices, opening post and general data entry Responding to email and telephone enquiries Admin support to the department Essential skills and experience: Ability to use database systems and attention to detail Excellent organisational skills and an ability to juggle changing priorities Happy to assist with telephone calls This is a fantastic opportunity to join a forward thinking, approachable and highly regarded business client. Interested? Please apply online, including your current remuneration details Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, All About Recruitment Ltd will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy (legitimate interest) and contact us for more information. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. All About Recruitment Ltd Embraces Equal Opportunities. All About Recruitment Ltd embraces government guidelines and legislation regarding the management of the Covid 19 pandemic and health and wellbeing advice. All About Recruitment Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.