Community Housing and Support Worker
Location: SHAP (Must have a full driving license and access to a car)
Salary: £27,111 per annum
Hours: 37.5 hours per week – initially on a 9-5pm basis but hours will change to a rota of a mix of earlies and lates between 10am and 8pm 7 days a week in line with growth of service.
Job Type: Permanent/Fixed Term
Shortlisting: 21st April
Interviews: 28th April
Why this role would be great for you
As a Community Housing Support Worker at YMCA Together you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing mental health issues. Your role as a Community Housing Support Worker will be to create a safe environment that empowers residents to make positive changes in their lives.
This service will provide support to vulnerable young people (age 18-25) who are experiencing or are at risk of homelessness or rough sleeping with medium to high support needs. As a support worker you will be focused around facilitating recovery, self-development and preparing for independent living. The aim of the support is to ensure that young people are supported and empowered to make positive choices about their life and to develop the tools required to live a life free from homelessness.
As a support worker you be expected to have specific skills and experience of working with young people and engage them using range of tools, language and platforms that are familiar to young people e.g. technology, social media etc. As a support worker you will recognise that the people that we support have often experienced trauma and will work in a way which understands this. You will work alongside our Assistant Psychologist for people that require it. You will manage a caseload of 5 people with the emphasis being on intense 121 support that will enable everyone to meet their goals successfully.
What your week may look like
Carry out new service user welcomes, inducting into their new properties and identifying immediate support needs.
Ensure that service users have a full understanding of their rights and responsibilities during their stay.
Support service users to achieve their goals and targets as defined/ agreed within their support plans and empower them to reach their aims .
Manage, update, and communicate service users risk assessments in line with YMCA Together policy and procedure.
Ensure service users shape their own support and understand the purpose of the support provided.
Hold planned key-work sessions as well as ad hoc support each week with service users using a person-centred reflective approach.
Assess support needs and plan support around individual need. Regularly review and develop mutually agreed support plans with service users and any other professional involved in the support of those individuals e.g., Social Workers, CPNs, Probation Officers
Up to date records must be kept on both support planning systems MainStay and DAVE.
Conduct monthly/quarterly risk assessments of service users keeping all relevant parties informed of updates/changes.
Support all service users with future tenancy planning ensuing that everyone has the skills to live independently away from a supported housing pathway.
Motivate and challenge service users so they realise their goals.
Liaise between service users and external agencies regarding the provision of specialised support when appropriate.
Encourage involvement and participation among service users in the running and shaping of the wider service provided by planning and attending regular service user meetings and forums.
Deal promptly with all complaints and protection from abuse disclosures.
Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people.