Operating at Deputy Management level, this job description reflects approximately 70% of your role and day to day tasks. You will be required to undertake other tasks within the remit of your role.
Hourly Rate: GBP 14.75
+ GBP 150 weekend on-call retainer
Contracted Hours: hpw
Role Operations Split: 70% direct hands-on support, 30% hands-off support
You First is a forward-thinking, innovative, and market-leading Social Enterprise, formed as a Community Interest Company (CIC), that enables autistic people, people with learning disabilities, and/or mental health illnesses to build and grow their lives in a way that is both meaningful and purposeful for them.
Responsibilities
* Deliver One-to-Ones for Support Workers.
* Complete Return to Work interviews for Support Workers.
* Chair some Micro-Team Meetings where required.
* Carry out observations of social care practice, including medication assessments.
* Take a lead role in Quality Assurance audits and other management reporting duties where required.
* Contribute to the writing of care plans, including assessment and risk management plans.
* Support On Call once a month by being available to cover last-minute Support Worker absence for which you will be paid GBP 150 retainer plus your hourly rate for any support delivered. (On call starts at 5pm on a Fri to 9am the following Mon)
* Support roster writing and making amendments to the roster where required.
* Work 70% of your time providing direct support with 30% being management duties.
* Be open to direction from your Locality Manager.
* Build and maintain professional working relationships with your teams and colleagues.
Essential Requirements Include:
* Hold a Full driving license and have access to a reliable car with business insurance.
* Willingness to travel across Somerset and bordering counties.
* At least two years of experience working with autistic people and people with learning disabilities or complex needs.
* Hold a Level 3 in Health and Social Care or be committed to achieving this.
* Ability to deal with challenging situations calmly and effectively, managing risk.
* Creative and innovative approach to solution finding.
* Effective communication with internal and external stakeholders.
* Ability to work alone, on own initiative without direct supervision.
* Maintain a professional manner and confidentiality.
* Mindfulness of empowerment, enablement, dignity, and respect.
* Ability to stay calm in emergency situations.
* Flexible manner with a commitment to teamwork.
* Embrace diversity and show commitment to equality of opportunity.
* Prioritize the health and wellbeing of the people we support.
Duties Include:
* Deliver services based on the expressed wishes, cultural needs, and support plans of those who use our services.
* Assist and encourage people to make choices and life decisions in line with the Mental Capacity Act.
* Facilitate access to local social and community facilities.
* Support people to manage their own homes, including managing their tenancies and providing safe support and guidance where necessary.
* Provide direct personal care and support in line with the individual's support plan, which may include toileting and bathing if required.
* Work as a positive, constructive, and enthusiastic team member.
* Support those who use our services to take prescribed medication as directed by qualified health professionals.
* Contribute to the personal development of those who use our services through promoting, enabling, and developing communication.
* Follow confidential processes for collecting, handling, and storing information. Maintain records pertaining to those who use our services.
* Contribute to You First's Life Design assessment process and the development of Person-Centred Support Plans.
* Assist with basic personal finance management and local shopping activities as required.
* Respond to the immediate health and well-being needs of those who use our services by ensuring timely support is obtained.
* Maintain day-to-day contact with health and social care professionals and other agencies.
* Take responsibility for personal and professional development and access training as needed.
* Act as a role model and mentor to new staff.
* Undertake waking nights and sleep-ins as required under the direction of the management team.
You First Offers:
* The opportunity to be part of a forward-thinking, innovative, and ground-breaking third sector organization.
* An attractive salary of GBP 14.75 per hour.
* A generous annual leave package of 7 weeks per year, inclusive of bank holidays.
* Employee self-management.
* A supportive and inclusive working environment.
* An Employee Assistance Programme.
* A comprehensive and encompassing induction.
* Regular one-to-ones with the Business Operations Manager.
* An occupational pension.
* A commitment to personal and professional development, including access to further training and qualifications.
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