Social network you want to login/join with:
2nd Line Network and Systems Support Engineer - ISP, Canterbury
Client:
Not specified
Location:
Canterbury
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0928039f2cdf
Job Views:
83
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Role
Are you looking to join a supportive company that cares for your own upskilling and personal development?
This Award-Winning ISP, which has doubled in size over the past 2 years, is looking for a 2nd Line Network and Systems Engineer to help support its network.
Although they have rapidly grown, gained large funding, and won multiple awards, they still aim to keep that family-orientated feel by providing exceptional benefits and incentives for employees.
This is the perfect opportunity for a candidate who is looking to gain more experience and understanding of the ins and outs of an ISP’s systems.
They are looking for either a fully-trained engineer or a more junior option to upskill, so if you feel you could be the right fit, apply now, and we can discuss your experience in more detail!
Responsibilities:
* Work on both the network and systems
* Be the point of call for 2nd Line issues, assisting first line technical support analysts
* Problem analysis and resolution to the customer's satisfaction
* Supporting and maintaining Infrastructure systems – VOIP and Linux Operating Systems
* Coordinate with Field Engineers
* Get involved with various projects, assisting the Team Leader
* Maintain ownership of customer problems and be proactive during the life cycle of the ticket until resolved
#J-18808-Ljbffr