Specialist housing manager (independent living)

Hybrid / Gloucester - daily travel to the Independent Living sites

Permanent, Part Time (19 hours per week)

Looking for a fresh challenge and to find that spring in your step at Gloucestershires best place to work?

Are you passionate about improving peoples lives?

At Gloucester City Homes (GCH), we support 12,500 customers in around 5,000 homes in Gloucestershire and providing more than just a home is what were about.

Thats where you come in!

Were now seeking aSpecialist Housing Manager someone to be responsible for multiple Independent Living sites within GCH. Youll be a key point of contact for escalation from Customer Experience colleagues with responsibility for managing the health and safety of communal spaces and for responding to the welfare technology escalations.

Youll be a customer advocate and build effective and positive relationships with Independent Living customers and be approachable and accessible, communicating openly, ensuring they are kept updated as appropriate. Responsible for conducting site inspections, welfare checks, and regular home visits, youll ensure adequate condition of properties, identifying support needs and signposting to appropriate services to ensure tenancies are sustained and independence is maintained as far as possible.