The Bristol Dental Hospital are looking for a Deputy Performance and Operations Manager (DPOM) to join their team for a 12 month fixed term/secondment. This is an exceptional opportunity to take on a challenging, high-profile role within the Division of Surgery. Based in Bristol Dental Hospital, the post holder will be responsible for the day-to-day operational of the Patient Access Department or The Admissions Department. Working with the Performance & Operations Manager, the successful candidate will play a pivotal role leading a team of administrators, whilst working closely with clinical and management teams. The successful candidate will ideally have a strong operational background working within healthcare and can communicate effectively with staff and patients. They should demonstrate strong leadership skills, positivity, resilience, and enthusiasm. A proven track record in delivering service improvements would be advantageous, and a passion to improve patient care is essential. In return you can expect to work in a fast-paced environment, working with a variety of clinical and non-clinical staff, in a role which is challenging but rewarding. Reporting to the Performance and Operations Manager (POM); the post holder will manage, motivate, and develop the team of staff providing administrative services, as well as providing day-to-day operational management for the allocated clinical departments. This is to include the management of budgets, Health & Safety, and all aspects of Human Resources within their areas of responsibility. The post holder will contribute to the delivery of challenging performance targets through effective communication and liaise with staff across the Trust as well as organising and analysing complex data. University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge. For further details / informal visits contact: Name: Fran Goddard Job title: Performance and Operations Manager Email address: frances.goddarduhbw.nhs.uk Telephone number: 0117 342 1817 Charlotte Kelsall Charlotte.Kelsalluhbw.nhs.uk