If you're a natural when it comes to building close-knit relationships and want to join a company that appreciates the work/life balance, then this Sales Account Manager position that offers great earning potential is worth consideration. What’s in it for you? Work hours: Monday to Friday, 9am to 5pm - 35 hours per week - 2 x 15-minute breaks and ½ hour lunch Salary: £25,000 plus uncapped commission with realistic first-year earnings of £40,450 Hybrid working after probation 31 days holiday, including bank holidays Holiday buyback scheme Free onsite parking Access to a company pension, life assurance, cycle-to-work scheme Enhanced parental policies Regular incentives, days away, and team-building days Wellbeing programme Training and development opportunities, with access to Apprenticeships Employee perks which include retail discounts Sales Account Manager Responsibilities: Successfully increase account spend by reaching out to existing customers to offer additional solutions and identify further upsell opportunities Carefully listen to customers to fully understand their requirements and business, enabling you to offer relevant products and services Manage a spectrum of accounts, effectively handling incoming queries via phone and email and delivering a first-class experience that retains custom and reduces cancellation rates Act as an industry expert for your accounts by demonstrating a good understanding of the products and services available Deliver against agreed targets and KPIs, exceeding expectations where possible Pass prospects and leads across to the New Business team Update the CRM with sales activity and accurate customer details Sales Account Manager Skills and Experience: Possesses previous experience in an outbound sales role, either as an Account Manager or Sales Executive B2B experience would be a distinct advantage, although not essential Has a proven track record of identifying up-sell and cross-sell opportunities and is confident taking advantage of those opportunities Showcases superb interpersonal and communication skills, able to build rapport and foster close-knit relationships with customers Resilient, determined and eager to achieve and surpass targets Eager, enthusiastic, proactive and positive in your approach Keen to join a company where progression and training is encouraged