Job Overview
We seek a Compliance Analyst to join our team. They'll be responsible for ensuring Onyx Gaming adheres to regulatory standards and in-house policies as part of a regulated online casino and sports betting operation, along with contributing to providing great quality customer support and support documentation that empowers it. Full training will be provided.
Responsibilities
* Interact directly with customers in fulfilling and conforming to the UKGC SR code
* Adhere to and contribute to compliance policies
* Analyse company procedures to identify potential risks
* Communicate compliance-related matters to employees
* Help compile and action Data Subject Access Requests from customers
* Monitor social-responsible gambling policy implementations
* Review and advise on payments to customers
* Analyse customer complaints and review of customer behaviours
Qualifications
* Fluent in English
* A good typing rate
* Excellent analytical skills to assess and mitigate compliance risks
* Ability to communicate complex information clearly and concisely
* A sense of humour
* A team player
* A genuine interest in at least two of the following sports; Football, Horse Racing, Cricket, Tennis, Basketball, Darts, Golf, American Football, Boxing
About Us
Onyx Gaming is a well-established online casino and sports betting operator with nearly a decade of experience in the sector. We are a forward thinking, vibrant, and innovative online operator behind the BetWright sports betting brand. Our motto is "Safer gaming through operational excellence" which is one of our founding principles. We are driven by our passion for everything sports, and for providing great customer service, and we intelligently leverage the latest technologies to enable us to provide a consistently positive and enjoyable betting experience.
We are expanding into brand new offices with excellent facilities including electric standing desks, high specification gamer chairs, with snacks and drinks provided. You'll be joining us at a time where you can have a big impact on the culture and direction of the business.
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