Are you looking to gain more experience within the security industry? Are you an experienced security officer who is looking for flexible hours across multiple sites in Birmingham, Coventry and surrounding areas and would like the opportunity to apply your skills and experience within the team at Ward? Apply now As a Contract Support Officer, you will be responsible for access control to the building, meeting and greeting visitors, contractors and staff. You will be vigilant and the first point of call for any suspicious activity, carrying out ID checks, responding to emergencies, and providing information to all staff and visitors. The successful candidate will need to have customer service experience and excellent personal presentation, as these sites can be very busy dealing with members of the public, outside working, patrolling and Front of House duties as required. The suitable candidate will be able to cover sickness, holidays, and events when required, including last minute cover when contacted. Full flexibility is a must for this role. Role: Contract Support Officer Pay Rate: £12.25 per hour Shift Pattern: Days, Nights and Weekends Location: Birmingham, Coventry and surrounding areas Role Requirements: Door Supervisor SIA licence and UK Driving licence (will need to drive between covering sites) Benefits Via our ReWard membership: Discounted gym membership Retail vouchers Restaurant and Supermarket vouchers Cinema tickets 24/7 free Employee Assistance programme Other benefits include: SIA Licensing savings scheme Cycle to work salary sacrifice scheme Pension and Life Assurance benefits Main Duties: Provide security measures necessary for the safeguarding of the property and people within the premises Cover reception duties if/when required (Front of House experience is desired) Protect the premises from unauthorised entry Ensure effective security of assigned patrol locations Detect those responsible for losses or malicious damage Ensure identification of all persons entering the premises Acknowledge client instructions swiftly Provide emergency response systems Assist staff and visitors Patrol sites to prevent theft and damage Deter unauthorised activity Search premises and people as instructed Provide access to cleaners and maintenance staff Provide first aid response Assist with corporate events and functions Check and validate passes Issue and log keys Operate, monitor, and respond to security systems Maintain a log of occurrences Produce incident reports Direct and assist visitors Lock and unlock offices as necessary Check firefighting equipment Monitor security equipment performance Comply with site security instructions and policies Respond to emergencies, assisting emergency services if necessary Must Haves: Valid SIA licence UK Drivers licence Proven work experience as a Security Officer (minimum 1 year) Experience in Front of House/Reception duties Excellent customer service and communication skills High level of self-presentation IT literate Quick thinking and problem-solving skills Positive attitude towards challenges Who We Are: Ward Security provides security services solutions to a range of UK businesses. We offer a variety of services, including CCTV security systems, property management, and security guard patrol services. With over 1500 personnel operating nationally, we seek top talent to uphold our vision of looking after our people and clients. We offer opportunities for career development through training and our Leadership Development Programme. We prioritize inclusivity and equal opportunity, valuing diversity within our team, believing it enriches our organization and contributes to our success.