Who You Are You are a self-motivated individual with a flexible attitude, able to work independently as well as part of a team. You have a strong ability to communicate effectively, with excellent organizational skills and attention to detail. Working in a customer-focused environment comes naturally to you, and you thrive under pressure with a proactive and determined approach to problem-solving. A full driving license is essential for this role, and you must be willing to work weekends. What the Job Involves This position is responsible for managing the day-to-day operations of the Pontypool Indoor Market and its tenants. You will supervise two market staff, improving occupancy levels through excellent trader and customer relations. The role requires monitoring the cleanliness and appearance of market areas and maintaining operational standards. Responsibilities include managing supplies, reporting maintenance issues, letting stalls, handling trader communications, and organizing events to increase footfall. Skills Understanding of Premises Management Proficiency in Microsoft Office, particularly Excel Knowledge of first aid and lifting and handling, or willingness to train Experience in a customer and business-focused environment Organizing events and promotional campaigns Excellent communication skills Ability to organize, prioritize, and meet deadlines Understanding of or willingness to learn marketing principles Welsh language communication (desirable)