Team Lead - Field Engineer | Kidderminster | Onsite | £30,000
Are you a Field Engineer who is keen on technology and has experience with office moves and installations? Are you looking to take the next step in your career and lead a team? I'm currently working with a leading Managed Service Provider based in Kidderminster, dedicated to delivering innovative IT solutions and support to businesses across various industries.
The Role
You will be a proactive and skilled Field Engineer with experience with hardware including office moves, decommissions, printer services and more. You will be a good communicator and have the ability to get the best out of a team. You will be working on customer sites providing expert support on a wide range of IT issues. You will need to be willing to travel and understand the importance of good customer service.
Key Responsibilities
1. Troubleshoot and resolve hardware issues, including repairs, installations, and upgrades.
2. Deliver and collect hardware from clients.
3. Work in a team on office relocations and hardware rollouts.
4. Set up printers and office hardware.
5. Lead a team and be proactive in talking with customers.
About You
1. Strong knowledge of hardware troubleshooting (PCs, servers, printers).
2. Excellent problem-solving and multitasking abilities.
3. Strong communication skills with the ability to explain technical issues to non-technical users.
4. Attention to detail and ability to work independently under pressure.
5. Clean driving license.
6. Clear DBS.
7. Preferably experience in leading a team, however would consider no experience for the right personality and someone looking to take the next step.
Benefits
1. Opportunities for career growth.
2. Regular training and development opportunities.
3. A supportive and collaborative working environment.
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