Senior Application Support Engineer
Location - Hybrid based in Derry
Your role
We are looking for a Senior Application Support Engineer to work as part of a team delivering applications support and development services to our customers either directly to users of the applications or to service delivery functions. Your role will involve application and system support and enhancements of critical software applications in an Agile DevOps team.
Your experience
* DevOps/Support experience in applications.
* 2nd/3rd line support, with both customers and vendors.
* Problem management and investigations, leading on HPIs.
* Reading code and enhancing/fixing bugs.
* Identifying and delivering service improvements including automation.
* Experience in release management.
* Experience of certificate management.
* Mentoring and supporting junior colleagues.
Technical Skills
* Cloud Application support.
* Linux.
* Messaging systems - Event streaming.
* Database syntax.
* Scripting languages.
* CI/CD pipeline deployments.
Please note due to the nature of this role you will be required to be eligible for SC clearance.
We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role.
Job Types: Full-time, Permanent
Additional pay:
* Performance bonus.
Benefits:
* Additional leave.
* Bereavement leave.
* Company pension.
* Enhanced maternity leave.
* Enhanced paternity leave.
* On-site parking.
* Sick pay.
Schedule:
* Monday to Friday.
Work Location: Hybrid remote in Londonderry
Reference ID: 24103
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