Job Description
Job Tittle: Customer Service Advisor\nLocation: Liverpool\nSalary/Hourly Rate: £24,570\nJob Type: Permanent\nWorking hours/days: Monday to Friday 9am-5:30pmHR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Representative.\n\nThe ideal candidate will be able to demonstrate inbound customer service experience.\n\nYou will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.\n\nGeneral Duties of Customer Service Advisor:\n\nResponding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.\nPrioritise queries and correspond with other departments when necessary to determine the root cause.\nType and administer correspondence to clients / investors meeting deadlines.\nEnsure quality and accuracy in all correspondence with customers and investors.General Requirements of Customer Service Advisor:\n\nDemonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.\nOther customer service experience can include any complaint handling, inbound processing and/or banking roles.\nStrong independent and team worker.
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