Job Title: Mandarin / English Part-time Support Officer
Contract Type: Casual
Working Hours: Up to 20 hours per week
Location: Newcastle
Salary: £11.44 per hour
Overall Purpose of the Job:
A dynamic individual who envisions a fun & challenging career in education consultancy and will effectively promote international education and provide support to the sales team.
Key Responsibilities:
* Share responsibility for the recruitment of international students and actively assist the team to achieve recruitment targets.
* Provide high quality after-sales consultation and customer service.
* Handle all administrative tasks involved in processing student applications, including assisting students with application forms, forwarding them to the university, tracking progress, and maintaining student files.
* Liaise with universities and students to track applications, arrange interviews, and address enquiries.
* Provide support for the recruitment of international students and assist the team to achieve recruitment targets.
* Participate in company training and deliver information sessions at meetings and university events.
* Maintain good communication with colleagues and keep the centre manager informed of application statuses or issues.
* Undertake other relevant tasks as requested by the centre manager or the company.
Required Knowledge, Skills and Experiences:
* University degree in any discipline.
* Excellent written and verbal communication skills in English and Mandarin.
* Strong customer service and communication skills.
* Responsible, mature, organised, and honest.
* Committed team player, dependable to work independently with minimum supervision.
* Able to meet targets and deadlines while working well under pressure.
* Demonstrate initiative to develop and improve services.
* Must have permission to work in the UK by the start of employment.
Job Types: Part-time, Freelance, Zero hours contract
Pay: £11.44 per hour
Expected hours: No more than 20 per week
Additional pay:
* Commission pay
Benefits:
* Casual dress
* Flexitime
Schedule:
* Day shift
* Monday to Friday
Application question:
* Which visa are you holding? When is its expiry date?
Education:
* Bachelor's (required)
Experience:
* Administrative: 1 year (required)
Language:
* Mandarin (required)
Work authorisation:
* United Kingdom (required)
Location:
* Newcastle upon Tyne, NE1 7RY (required)
Work Location: In person
Application deadline: 31/12/2024
#J-18808-Ljbffr