Job summary This post is a great opportunity to make a real difference to patients, acting with care and compassion you will be able to make a positive impact on patients experiences in hospital. You will work within a team to deliver high quality care to patients. This is an entry level post which will provide you with invaluable experience to enable you to develop your career in the NHS. This key role is central to delivering high quality patient care with compassion. The care you provide will make a real difference to patients and their carersand relatives. In addition to all of the benefits you would expect working for a national NHS Employer, we will also provide you with an extensive induction and on-going development to support you in achieving your career ambitions. We offer a 5 day essential skills course for HCAS. There are also opportunities to develop into a Senior HCA. The HCA role will provide you with the skills, knowledge and experience to pursue a career in nursing if you wish. Main duties of the job Your role as a Health Care Assistant (HCA) is to work alongside registered nurse as part of the ward or department team to provide care to patients. The types of duties include: washing and dressing patients, serving patients meals, assisting with feeding patients when necessary, helping people to mobilise, assisting patients with toileting, bed-making, generally assisting with patients' overall comfort, monitoring patients' conditions by taking temperatures, pulse, respirations and weight. Acting with compassion you will put patients at the centre of all you do. You will communicate effectively with patients and their carers. This role will require you to work variable hours on a rota including nights and weekends. You will show courage by embracing new ways of working and doing the right thing by the people you care for, including speaking up when you have concerns. About us Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them. We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our objectives are simple: Best services for local people Best experience of care and best outcomes for our patients Best use of resources Best people Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system. Date posted 05 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9365-25-0202 Job locations The Alexandra Hospital Woodrow Drive Redditch Worcestershire B987UB Job description Job responsibilities You will assist with washing and dressing patients, using hoists as appropriate. You will assist with serving meals and feeding patients, including reporting on their intake and recording on charts as appropriate. You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary. You will assist with monitoring patients' conditions by taking temperatures, pulse, respirations and weight You will assist with patients mobilisation, ensuring safe environment and using appropriate techniques. You will make beds and help to ensure the ward/department is kept clean, tidy and safe. You will communicate with patients and their relatives with care and compassion. You will help to ensure that patients are kept comfortable and receive personalised care. You will be involved in patient booking in / admission, introducing patients to ward / department area as directed by registered nurse. You will assist with the recording and safe keeping of patients property and valuables. You will assist the multi professional team to prepare and support patients undergoing treatment and / or investigation maintaining privacy and dignityat all times. You will safeguard vulnerable adults. You will report to the nurse in charge of the ward / department matters of concern relating to patients and the ward / department environment. You will undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communication. You will ensure the privacy and dignity of patients is met at all times. You will be adaptable and flexible to working in various areas of the department or ward as required. Job description Job responsibilities You will assist with washing and dressing patients, using hoists as appropriate. You will assist with serving meals and feeding patients, including reporting on their intake and recording on charts as appropriate. You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary. You will assist with monitoring patients' conditions by taking temperatures, pulse, respirations and weight You will assist with patients mobilisation, ensuring safe environment and using appropriate techniques. You will make beds and help to ensure the ward/department is kept clean, tidy and safe. You will communicate with patients and their relatives with care and compassion. You will help to ensure that patients are kept comfortable and receive personalised care. You will be involved in patient booking in / admission, introducing patients to ward / department area as directed by registered nurse. You will assist with the recording and safe keeping of patients property and valuables. You will assist the multi professional team to prepare and support patients undergoing treatment and / or investigation maintaining privacy and dignityat all times. You will safeguard vulnerable adults. You will report to the nurse in charge of the ward / department matters of concern relating to patients and the ward / department environment. You will undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communication. You will ensure the privacy and dignity of patients is met at all times. You will be adaptable and flexible to working in various areas of the department or ward as required. Person Specification Qualifications Essential Basic standard of education including Maths and English Experience of working in a patient care setting or customer facing environment Desirable Healthcare Apprenticeship or equivalent Experience of working in a healthcare setting Experience Essential Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written Legible handwriting. Be able to demonstrate an understanding of the concept of confidentiality Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour Desirable Basic IT knowledge/skills Person Specification Qualifications Essential Basic standard of education including Maths and English Experience of working in a patient care setting or customer facing environment Desirable Healthcare Apprenticeship or equivalent Experience of working in a healthcare setting Experience Essential Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written Legible handwriting. Be able to demonstrate an understanding of the concept of confidentiality Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour Desirable Basic IT knowledge/skills Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Worcestershire Acute Hospitals NHS Trust Address The Alexandra Hospital Woodrow Drive Redditch Worcestershire B987UB Employer's website https://www.worcsacute.nhs.uk/ (Opens in a new tab)