HGV Service Receptionist / HGV Service Advisor
Location: Heathrow
Basic Salary: £34,000 (Depending on experience)
Shift: Monday - Friday (7:00am - 4:00pm) / 1 in 2 Saturday Mornings as Overtime (7:00am - 1:00pm)
Our client is a specialist, reliable and reputable Commercial Vehicle Company based in and around Heathrow. They are seeking a passionate and dedicated HGV Service Receptionist / HGV Service Advisor to expand their growing team.
This is a fantastic opportunity to work for and be part of a leading company that looks after and values its employees. There is also opportunity to progress within this role for a motivated individual.
As a HGV Service Receptionist / HGV Service Advisor, you will be required to undertake the following:
* Answer incoming telephone calls to the site.
* Greet all visitors to the site.
* Ensure all customer bookings are consistently and accurately recorded.
* Managing customer inspection schedules – liaising with the customer and workshop and managing the daily dairy.
* Keep customers informed of progress reports.
* Use a computerised Management System, and respond to emails from customers, contractors, and other sites.
* Completing Invoicing and filing
* Rasing Job cards and dealing with bookings
* Obtaining order numbers and allocating it correctly
As a HGV Service Receptionist / HGV Service Advisor you should hold:
* Experience in the motor trade industry.
* A broad understanding of vehicles, servicing, and maintenance.
* Full Clean Driving Licence
* Responsive and willing to learn, receive training, developing both yourself and those around you.
* Able to prioritise your own workload and support the team.
* Excellent relationship skills with both colleagues and customers alike.
* Remaining calm under pressure in a fast-paced environment.
Package and Salary details:
* Competitive Salary
* Company Pension
* Excellent Holiday Allowance
* Career Development
* Training and Progression
* Safe & Friendly working environment
If you feel you have all the required skills and experience for this position, ideally as Service Advisor / Commercial Service Advisor / HGV Service Advisor then please forward an up-to-date CV to Yiannis Tsukalas
If this role is not quite right do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities
Service Advisor / Service Administrator / Commercial Service Advisor / HGV Service Advisor / Service Admin / Service Advisor / HGV Service