Job summary We are looking for an enthusiastic and motivated individual to join our busy clerical and secretarial team within Medicine Business Unit at North Tyneside General Hospital. Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received Please note: for Secondment roles before an application is submitted, please ensure you have received the appropriate approval from your current manager and have completed documentation required beforehand (see secondment policy), as this may delay the process if an offer was to be made. Main duties of the job The successful candidate will provide transcription, administrative and secretarial support services. The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills. Knowledge of IT packages and applications is essential. G2 software knowledge is desirable but training will be provided. ECDL and knowledge of PAS and previous experience working within the healthcare environment would be desirable. About us We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them live independently at home and avoid hospital admission where appropriate. High-quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England. Date posted 06 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time, Flexible working Reference number 319-6968912JA Job locations North Tyneside General Hospital Rake Lane North Shields NE29 8NH Job description Job responsibilities To assist in the general efficient running of sub-speciality offices including managing/arranging appointments, typing/G2 transcription, filing, retrieval and storage of patient records, handling post and dealing with telephone enquiries. Job description Job responsibilities To assist in the general efficient running of sub-speciality offices including managing/arranging appointments, typing/G2 transcription, filing, retrieval and storage of patient records, handling post and dealing with telephone enquiries. Person Specification Qualifications Essential Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills NVQ Level 2 in customer care/admin or equivalent experience Desirable RSA 3/OCR (or equivalent) Knowledge of Medical Terminology & procedures ECDL Experience and knowledge Essential IT skills in the use of Microsoft products (Word, Excel etc.) Knowledge of office equipment and systems Person Specification Qualifications Essential Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills NVQ Level 2 in customer care/admin or equivalent experience Desirable RSA 3/OCR (or equivalent) Knowledge of Medical Terminology & procedures ECDL Experience and knowledge Essential IT skills in the use of Microsoft products (Word, Excel etc.) Knowledge of office equipment and systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northumbria Healthcare NHS Foundation Trust Address North Tyneside General Hospital Rake Lane North Shields NE29 8NH Employer's website https://www.northumbria.nhs.uk/ (Opens in a new tab)