Undertake administration duties that are specific to the role. Answer/deal with telephone enquiries in a tactful and professional manner, recording any messages efficiently and passing them to the relevant colleague/team in an appropriate and timely manner. Undertake general office duties as required, eg. typing, data input, filing and scanning/copying in line with Trust Policies and Procedures. Arrange and confirm appointments Manage and prioritise own workload effectively. Be a flexible and supportive member of the team, providing cover during staff absences or during times when there is high demand for administrative support. For full detail of the duties and criteria for the role please refer to the job description and person specification attached.