Server Engineer (3rd Line)
The purpose of this post is to enable outstanding support for learners and staff in terms of IT availability. You will ensure that equipment and software work correctly, deploy new and existing equipment and ensure that the infrastructure is working optimally and available when needed.
Client Details
A leading further education college that offers Full time and part time advanced technical and vocational teaching.
Description
Server Engineer (3rd Line)
1. To be responsible for the Servers (and their replacements) so that they are working correctly, that faults are resolved within KPIs and planned maintenance works are carried out without impacting operations.
2. To be responsible that the virtualisation hypervisors, Microsoft HyperV and VMware ESXi, are working correctly, that faults are resolved within KPIs and planned maintenance works and security updates are carried out without impacting operations.
3. To be responsible for the SAN/NAS system so that is operating correctly, that faults are resolved within KPIs and planned maintenance works are carried out without impacting operations.
4. To monitor the performance of the server infrastructure systems, including the networking interconnects, identifying trends and potential issues and reporting these and potential solutions to the Head of IT Support (HITS)
5. To be re...