Sea Freight Operations Coordinator – Basildon – £28,000 - £33,000 Per Annum Sea Freight Operations Coordinator Package Overview: Salary: £28,000 - £33,000 per annum (dependent upon experience) Hours: Full-time, Permanent, Monday to Friday, 08:30 – 17:30 (1-hour unpaid lunch) Excellent Progression and Training Opportunities Based in Basildon Company Overview – Sea Freight Operations Coordinator: Due to significant global growth, we are seeking a highly motivated and experienced Sea Freight Operations Coordinator to join our expanding Sea Freight Operations Team, offering the chance to contribute to a well-established logistics company that has a strong focus on customer service, operational efficiency, and continuous improvement. This is an exciting opportunity for individuals with a passion for sea freight operations to join a dynamic team and play a key role in supporting the company’s mission of delivering top-quality freight solutions. Sea Freight Operations Coordinator – Role and Responsibilities: Support Team Leadership: Assist the Team Leader and Sea Freight Manager in achieving the department’s goals to drive business development, improve competitiveness, and increase profitability. Sea Freight Operations: Manage all export-related activities, ensuring shipments are processed efficiently and within compliance. This includes handling Import, Export, and Cross Trade activities and ensuring accurate customs declarations. Customs Declarations: Complete all relevant customs import/export forms correctly and report any errors immediately to your line manager and customs claims department. Operational Activities and Invoicing: Ensure all operational tasks and invoicing are completed in a timely manner, adhering to standard operating procedures (SOPs). Document Control: Perform regular checks (ad-hoc and weekly) to ensure all documents are in order and that operational systems are being maintained. Client Communication: Maintain regular communication with clients, report new sales leads, and ensure smooth handover of shipments to the management team. Invoicing and VAT: Ensure that all duties and VAT are properly accounted for upon invoicing, following the SOPs and ensuring timely collection of any outstanding payments. Process Improvement: Assist in the development of new efficiencies and workflows in collaboration with the line manager to improve customer service and internal processes. Reporting and Quotation: Ensure all required reports are generated and submitted on time, and handle communication of quotations to the sales team, ensuring all are properly logged in the system. Rate Procurement: Manage the procurement of ocean freight rates from shipping lines and co-loaders on a monthly basis. Deviation Forms: Complete all required deviation forms in line with Good Distribution Practice (GDP) compliance. Additional Support: Provide holiday and sickness cover as required, maintaining a smooth operational flow. Sea Freight Operations Coordinator – Skills, Experience, and Competencies: Export Experience: Proven experience in freight forwarding and export operations is essential. CDS Knowledge: Strong understanding of the Customs Declaration System (CDS) for both imports and exports. Software Proficiency: Proficient in Microsoft Office packages, particularly Excel. Knowledge of other relevant logistics software is a plus. Organisational Skills: Ability to prioritise tasks and work independently while maintaining a high attention to detail. Team Player: Capable of working effectively within a team and contributing to a positive and productive work environment. Flexibility: Willingness to be flexible with working hours, including the possibility of occasional weekend work based on volume. Additional Experience (Desirable): Experience in road transport, logistics, or haulage is advantageous, though not essential. DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful. 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