Senior Electrical Design Manager
ESP is seeking an ambitious, forward-thinking, and innovative individual with strong electric engineering design knowledge who can bring solutions to the needs of our customers and developers. Working for the Head of Network Design but with the ability to lead team members and take the lead on strategic projects, the individual will have strong knowledge of HV and EHV networks.
The role will be expected to lead on customer connection discussions on and off site with major Customer and UK Developers.
Role Purpose
Our Design Team enable the safe adoption of distribution networks by ensuring that ESP specifications are met. This team of Design Engineers is responsible for reviewing expanding network demand and maintaining a high standard of our asset register which is vital to ESP’s continued growth.
The interaction and collaboration within the direct team and wider functions within ESP’s Operations department is another key aspect of the role. Additionally, effective liaison with other ESP departments and external stakeholders.
You will lead, mentor, and manage a team of electrical design engineers, ensuring timely and high-quality delivery of design outputs
Key Responsibilities
The following key responsibilities apply to the role:
* Ensuring compliance with design, construction, and safety standards as appropriate.
* Liaison with customers over network design issues to ensure compliance with ESP design, legislative, statutory and industry standards.
* Management of applications for connections on to the upstream operator’s network associated with ESP managed networks.
* Verification of applications for connections to the upstream operator’s network made by customers associated with asset adoption works.
* Manage applications made by other network operator’s or customers for connections to ESP networks including evaluation of any network reinforcement requirements and ensuring that Guaranteed Standard of Service are maintained.
* Manage the relationship between ESP and all upstream parties for capacity and demand negotiations.
* Accountable for modelling the network for demand and generation. Use of IPSA or similar.
* Development of safety and risk assessment requirements required at the design and adoption stages of a project.
* Ensuring that the requirements of the ESPUG’s Health and Safety Policy and Asset Management System are met.
* Collaborate closely with internal teams such as operations, and project management to ensure designs are practical, cost-effective, and achievable within project timelines. Participation in reviews and updates of the current operational procedures and technical standards.
* Assessing the need for land rights on projects and collaborating with customers to identify solutions to minimise need to initiate legal proceedings.
* Offering consistently high customer service in interactions with customers via all communication channels; phone, email, Teams and occasionally face-to-face.
* Acting as a technical role model within the Design Team and demonstrating coaching and mentoring for team members who are developing their careers within the industry.
* Implement and oversee quality assurance procedures for electrical designs, ensuring all designs are fully reviewed, meet technical standards, and comply with internal and external regulations.
* Taking ownership of process improvement opportunities; ensuring to analyse current state and determine the most suitable improvements that could be implemented to support efficiency gains and improvements in customer service.
* Act as an escalation point for customer feedback and complaints when support is needed by junior team members, and it is not necessary to escalate as far as the Design Manager.
* Contributing performance data in daily team meetings to help keep track of KPIs against the SLAs that are in place and offer feedback on what needs to be done to maintain or improve performance as needed.
* Accurately recording & tracking projects across all electric workstreams using team trackers and systems.
* Being accountable for your personal development by collaborating with your manager to ensure relevant objectives are in place, and that every effort is made to ensure these are achieved, in addition to attending all relevant training required to fulfil responsibilities.
* LV, HV and EHV electricity network design experience with the ability to use IT based design software e.g. WinDebut, IPSA
Benefits include:
* Holidays: 26 days, going up to 27 after 3 years and up to 28 after 5 years of employment. The company gives you the opportunity to buy/sell up to 3 days per year.
* Bonus
* Enhance Pension
* Private Medical Insurance
* Life insurance
* Company training programmes to help you develop.
* Employee Rewards Portal: access to exclusive discounts and flexible benefits such as Cycle to Work and EV car Salary Sacrifice Scheme.
* Enhanced Family Friendly benefits: Enhanced maternity and paternity pay and paid time off when receiving fertility treatment.
* Volunteering day: one day a year fully paid.
This role offers a hybrid working model of a minimum of 3 days a week onsite in our Surrey office.