Job Title: Operations Manager
Location: United Kingdom (England & Wales)
Company: United Drains
Salary: £44,200 – £57,200 (depending on experience)
Hours: Monday to Friday, 08:00 – 17:00
Job Type: Full-time, Permanent
About Us:
United Drains is a well-established plumbing and drainage company specialising in the commercial sector. Operating across England and Wales, we deliver high-quality services to a wide range of commercial clients. As we continue to grow, we are looking for an experienced and motivated Operations Manager to join our expanding team.
The Role:
We are seeking a driven, ambitious and highly capable individual with a strong background in drainage operations. You will be responsible for managing a large team of engineers and supporting the smooth day-to-day running of our operational activities.
Key Responsibilities:
Manage a team of over 40 drainage engineers
Conduct staff reviews and disciplinaries
Interview and onboard new drainage engineers
Provide technical support and assist with complex jobs (including occasional out-of-hours support)
Carry out site audits and attend site as required
Support the operations team with technical queries
Oversee quoted works: ensuring correct scheduling, engineer assignment and part ordering
Attend large site visits and assist with quotations
Meet with clients when necessary
Prepare RAMS and manage H&S documentation
Conduct H&S inductions, meetings and...